Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Zada Nevarez

Seabrook

Summary

Dynamic professional with exceptional customer service skills honed at Aroma Joes. Proven ability to adapt and thrive in high-pressure environments while maintaining attention to detail. Recognized for effective team leadership and problem-solving, ensuring client satisfaction through meticulous service and a welcoming atmosphere. Committed to positive interactions and enhancing team collaboration.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista

Aroma Joes
06.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Professional Cleaner

East Coast Automotive
10.2023 - 01.2025
  • Provided exceptional customer service while addressing specific cleaning requests from clients.
  • Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.

Restaurant Hostess

Ikko Japanese Sushi & Steak House
05.2020 - 12.2022
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Education

Esthetician License - Aesthetics

Empire Beauty School
Somersworth, NH
03-2025

High School Diploma -

Portsmouth High
Portsmouth, NH
06-2020

Skills

  • Time management
  • Attention to detail
  • Adaptive and creative
  • Problem-solving
  • Cash handling
  • Exceptional customer service
  • Team leadership

Certification

  • DermaSound
  • Chemical Exfoliation
  • Microdermabrasion
  • Celluma Light Therapy
  • Eye Lash Perming

Timeline

Professional Cleaner

East Coast Automotive
10.2023 - 01.2025

Barista

Aroma Joes
06.2022 - Current

Restaurant Hostess

Ikko Japanese Sushi & Steak House
05.2020 - 12.2022

Esthetician License - Aesthetics

Empire Beauty School

High School Diploma -

Portsmouth High

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