Zada Tookes
Wendell,NC
Summary
Dynamic individual with hands-on experience in EMS and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Sweetgreen
07.2025 - Current
- Delivered exceptional customer service in fast-paced environment.
- Prepared and assembled salads, ensuring adherence to quality standards.
- Maintained cleanliness and organization of workstations throughout shifts.
- Assisted team members with daily operations to enhance workflow efficiency.
- Adapted quickly to changing priorities while maintaining high service levels.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Cashier
Jimmy John's
08.2020 - 08.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area, ensuring compliance with health standards.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Assisted in training new cashiers on operational procedures and company policies.
- Monitored inventory levels, notifying management of low stock items for timely replenishment.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Bakery Assistant
Paris Baguette America
04.2024 - 12.2024
- Assisted in daily preparation of baked goods, ensuring adherence to quality standards.
- Operated kitchen equipment efficiently, maintaining safety and sanitation protocols.
- Collaborated with team members to optimize production workflows and enhance service delivery.
- Trained new staff on baking techniques and operational processes, fostering a collaborative environment.
- Washed dishes and sanitized prep area at end of each shift.
- Operated commercial kitchen equipment and tools.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
Cashier
Jersey Mike's Subs
05.2023 - 06.2024
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
EMT-B Certification - Medical Technology
Wake Technical Community College
Raleigh, NC05-2025
High School Diploma -
North Wake College And Career Academy
Wake Forest, NC05-2025
No Degree - Language
EF Education
Tokyo, Japan07-2024
No Degree -
East Wake Magnet High School
Raleigh, NC07-2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cross-functional coordination
- Cash handling
- Cleaning
- Flexible schedule
Certification
CPR certified (American Heart Association)
AED certified (American Heart Association)
First Aid certified (Wake County EMS)
Languages
English
Native or Bilingual
Japanese
Professional Working
Timeline
Team Member
Sweetgreen
07.2025 - Current
Bakery Assistant
Paris Baguette America
04.2024 - 12.2024
Cashier
Jersey Mike's Subs
05.2023 - 06.2024
Cashier
Jimmy John's
08.2020 - 08.2025
EMT-B Certification - Medical Technology
Wake Technical Community College
High School Diploma -
North Wake College And Career Academy
No Degree - Language
EF Education
No Degree -
East Wake Magnet High School
Fine Arts- Dance Recognition (2021-2022)
Accomplishments in Advanced Traditional African Dance, preformed in the Winter Showcase Show at East Wake Magnet high school.