Zaeda Fernandez
Mesa,AZ
Summary
Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated several years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.
Overview
3
3
years of professional experience
Work History
CNA
Advanced healthcare of mesa
Mesa, AZ
09.2024 - Current
- Assisted residents in preparing for activities and social programs.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Answered patient call lights promptly and responded to requests appropriately.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Documented patient care services by charting in designated areas.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Documented activities and recorded information in EMR system.
CNA
Agave hospice
Mesa, AZ
06.2024 - 08.2025
- Showering patients
- Going to houses/facilities
- Making sure patients were well aware of upcoming nurse visits
- Getting patients what they need
Clinical Medical Assistant Extern
MBI internal medicine
Mesa, Arizona
09.2024 - 01.2025
- Provided assistance to physicians during exams, treatments, and procedures.
- Answered phones in a professional manner providing accurate information about services offered by the practice.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Positioned patients properly during examination or treatment for comfort and safety.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Administered medications as directed by the physician including injections and oral medications.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Prepared specimens for laboratory testing using appropriate techniques.
- Obtained vital signs of patients including height, weight, temperature, blood pressure, pulse rate and respiration rate.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Escorted patients to examination rooms and documented medical histories.
- Scheduled follow up appointments for patients at the direction of the provider.
- Conducted vision screenings per physician orders.
- Prepared treatment rooms for patient examinations.
- Cleaned instruments used during examination and procedure following infection control guidelines.
- Explained treatment procedures to patients prior to their appointment or procedure.
- Explained treatment procedures and physicians' instructions.
- Greeted incoming patients warmly and provided them with necessary paperwork prior to their visit with the doctor.
- Supported administrative staff by processing payments.
- Processed lab results accurately with attention to detail.
- Completed patient medical histories accurately prior to appointments.
- Escorted patients to examination rooms and prepared for physician exams.
- Charted all patient services in records with high accuracy.
- Assisted with minor surgical procedures under supervision of a physician.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Contacted medical facilities to schedule patients for admission.
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Monitored patient stability by checking vital signs and weight.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Performed EKG's on patients according to established protocols.
- Corresponded with patients through phone, fax, email, and in person to schedule appointments and answer inquiries.
- Maintained inventory of medical supplies and ordered new materials when needed.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Performed routine dip stick, vision and hearing tests.
- Processed orders for medical supplies and lab equipment.
- Administered medications under physician's supervision.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Changed dressings on wounds to prevent infection and check for healing.
- Collected blood samples from patients for diagnostic testing purposes.
- Performed basic laboratory tests such as urinalysis, pregnancy tests, and hemoglobin and hematocrit testing.
- Assisted in preparing exam rooms for patient visits by stocking supplies and ensuring cleanliness.
- Documented patient information in Electronic Medical Records system according to established standards.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Operated equipment and machinery according to safety guidelines.
CNA
Banner Heart Hospital
Mesa, Arizona
09.2023 - 05.2024
- Vital signs
- Answering call lights
- Showers
- Assisting nurses with minor procedures
- Adl’s (activities of daily living)
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
CNA
Mission palms post acute
Mesa, Arizona
07.2022 - 02.2023
- Answering call lights
- Vital signs
- Showers
- ADL’s(activities or daily living
Education
Medical Assistant -
UEI College
Mesa, Arizona05-2025
LNA Licensed Nursing Assistant -
East Valley Institute of Technology
Mesa, Arizona05-2022
High School Diploma -
Santan Charter School
Mesa, Arizona05-2022
Skills
- Health monitoring
- Cultural sensitivity
- Medication assistance
- End-of-life care
- Multitasking and organization
- Feeding assistance
- Conflict resolution
- Clinical documentation
- Emotional support
- Team collaboration
- Patient advocacy
- Time management
- Attention to detail
- Active listening
- Flexibility and adaptability
- Problem-solving
- Compassionate communication
- HIPAA compliance
- Vital signs monitoring
- Infection control practices
- Emergency response
- Lifting and transferring
- Bathing assistance
- Patient transfers
- Patient hygiene assistance
- Patient care
- Compassion and empathy
- Wound care
- Complex Problem-solving
- Critical thinking
- Maintaining confidentiality
- Basic life support
Timeline
CNA
Advanced healthcare of mesa
09.2024 - Current
Clinical Medical Assistant Extern
MBI internal medicine
09.2024 - 01.2025
CNA
Agave hospice
06.2024 - 08.2025
CNA
Banner Heart Hospital
09.2023 - 05.2024
CNA
Mission palms post acute
07.2022 - 02.2023
Medical Assistant -
UEI College
LNA Licensed Nursing Assistant -
East Valley Institute of Technology
High School Diploma -
Santan Charter School