Goal-oriented individual capable of making critical decisions during challenges. Driven with extensive experience in customer service. Proficient in organization and extremely detail oriented. Self-motivated and eager to learn.
Overview
5
5
years of professional experience
Work History
Paraeducator, Special Education
Gary D. Stromberg & Associates
01.2022 - Current
Manage classroom of students with special needs in absence of lead teacher, maintaining order and structure in classroom.
Deliver personalized educational, behavioral, and emotional support to individual students, helping each navigate education system.
Took part in professional development workshops to boost skills.
Foster positive relationships with students, parents and personnel to facilitate program growth and ensure positive learning outcomes.
Verification Advocate/Underwriter
Carvana
05.2021 - 12.2021
Utilized the proprietary software tools, as well as external tools such as customer credit bureaus and other internet sources, to assist in decision making process.
Ensured compliance with underwriting policies and be familiar with constant changes in policy and procedures.
Received inbound calls, and made outbound calls to the customer guiding them through the purchase process, reviewing and approving documents, and answering questions customer had.
Interacted sensitively, effectively and professionally with individuals from diverse cultural, socioeconomic and educational, sexual, gender and religious orientations and backgrounds.
Resource Paraprofessional
Dysart Unified School District
08.2019 - 05.2021
Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
Led lessons on 4 subjects to classes averaging 12 special needs students with Down syndrome, autism spectrum disorders, other developmental disorders.
Handled clerical duties and coordinated documents for teachers.
Sales Associate
Rue 21 Store
08.2018 - 11.2018
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Listened to customer needs to identify and recommend best products and services.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Built trusting relationships with customers by making personal connections.