Zaena Peterson
208 Washington Street Apt 12,NJ
Summary
Highly motivated, responsible, goal oriented individual with great work ethic. Striving to increase profits, create great clientele experience and thrive on volume. Seeking to work with an ambitious establishment that takes pride on staff who are highly organized, result focused and detail oriented.
Overview
8
8
years of professional experience
Work History
Bartender/ Server
Teak Restaurant
08.2021 - Current
- Extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Strong multitasking skills by managing multiple tables simultaneously without compromising service qualities
- Managed cash handling duties, ensuring accurate accounting at the end of each shift.
- Streamlined drink preparation for faster service during peak hours.
- Increased customer satisfaction by providing efficient service in a high-volume environment.
Bartender/ Server
Catch 19
10.2017 - 08.2021
- Developed loyal clientele by consistently delivering outstanding service
- Trained new staff on drink preparation
- Bar inventory and storage procedures to keep stock and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Actively participated in staff meetings and training sessions to stay current on industry trends, elevating the overall fine dining experience for guests.
Bartender
Skratch
12.2016 - 10.2017
- Served high customer volumes for both restaurant and nightclub hours
- Efficiently opened or closed the bar according to established procedures
- Contributed a positive work environment through effective teamwork and communication
- Developed new signature cocktails to support bar marketing brand and increase profits.
Bartender
Gotham Lounge
09.2016 - 08.2017
- Served high customer volumes during special events, nights, and weekends
- Managed cash handling and preparing cash drawers
- Performed opening and closing shifts, setting up for incoming shift
- Contributed to a positive work environment through effective teamwork
- Kept bar presentable and well-stocked to meet customer needs.
Skills
- Winner of NYC's "Battle of Modern Bartender" 2018
- Strong multitasking
- Memory retention
- Budget Management
- Attention to detail
- POS software proficient
- Team Leadership
- TIPS certified
- High clientele rapport
Timeline
Bartender/ Server
Teak Restaurant
08.2021 - Current
Bartender/ Server
Catch 19
10.2017 - 08.2021
Bartender
Skratch
12.2016 - 10.2017
Bartender
Gotham Lounge
09.2016 - 08.2017
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