Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Zafar Bhatti

Phoenix,AZ

Summary

Accomplished General Manager with a proven track record at Marriott Buttes Resort, enhancing sales and profitability through strategic leadership and efficient multitasking. Excelled in building strong, loyal relationships with clients and leading diverse teams to high satisfaction levels. Skilled in training and deadline-oriented project management, demonstrating both hard and soft skills essential for driving success.

Diligent Leader with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.

Overview

23
23
years of professional experience

Work History

General Manager

Marriott Buttes Resort
09.2016 - 12.2021
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

General Manager

Marriott Phoenix Airport
11.1998 - 09.2016
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

Bachelor of Science - Hotel, Motel, And Restaurant Management

Moorhead State University
Moorhead, MN
05-1977

Skills

  • Leadership and team building
  • Efficient multi-tasker
  • Effective leader
  • Training and coaching
  • Deadline-oriented

Accomplishments

  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Marketing - Implemented marketing strategies which resulted in 11% growth of customer base.
  • Strong F&B back ground, Steakhouse, Mexican, Italian and American cuisine, operations including casual dining to upscale concepts
  • Planning and execution of various projects from start to finish and meeting deadlines, coordinating with multiple vendors
  • Achieving Brand goals in maintaining high guest satisfaction scores
  • Received multiple awards for exceeding operational goals
  • Experienced in opening upscale hotel property
  • Experienced in acquisition and assimilation of existing Resort property

Timeline

General Manager

Marriott Buttes Resort
09.2016 - 12.2021

General Manager

Marriott Phoenix Airport
11.1998 - 09.2016

Bachelor of Science - Hotel, Motel, And Restaurant Management

Moorhead State University
Zafar Bhatti