Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsPaid time offWork from home option401k matchStock Options / Equity / Profit SharingPaid sick leave
1
Language
1
Certification
9
years of professional experience
Skilled Customer Service Representative with expertise in evaluating situations and making informed decisions that benefit both the company and customers. Proficient in MS Office, capable of managing multiple projects simultaneously while effectively addressing concerns of frustrated consumers and vendors.
Automotive professional prepared to excel in vehicle maintenance roles. Known for ensuring high standards of service and reliability in all tasks. Consistently collaborates with team members to achieve optimal results and adjusts to changing demands seamlessly. Proficient in oil changes, fluid checks, and safety inspections with dependable and detail-oriented approach.
Work History
Deli Clerk
5 Months
Publix | 04.2026 - Current
ServSafe certified ServSafe certified
Assisted in daily operational management and staff supervision to enhance customer service quality.
Trained and mentored new team members on store policies and procedures for improved performance.
Executed inventory management processes, ensuring stock availability and minimizing waste.
Resolved customer complaints effectively, fostering positive relationships and loyalty.
Highway Road Technican
1 Year 2 Months
Palmetto Corp. | 12.2024 - 02.2026
Operated and maintained heavy machinery for road construction projects.
Diagnosed mechanical issues in equipment, implementing timely repairs to minimize downtime.
Conducted regular inspections to ensure compliance with safety standards and regulations.
Collaborated with team members to complete road repair tasks efficiently and on schedule.
Inspected the asphalt while being laid as well as after to ensure there were smooth, rolled out surfaces with no holes.
Conducted thorough pre-and post-project evaluations, ensuring all work met or exceeded established quality standards.
Laborer
2 Years 4 Months
South Carolina Pole and Piling | 10.2019 - 02.2022
Assisted tradespeople with tasks on construction sites.
Loaded and unloaded materials and equipment to maintain workflow.
Cleaning and preparing construction sites
Prepare and set up machines and tooling for woodwork manufacturing
Lift wood pieces onto machines, either by hand or with hoists
Operate woodworking machines, including saws and milling and sanding machines
Ensured product compliance with industry standards and project specifications through necessary adjustments.
Assistant Store Manager
6 Months
Zaxby’s | 12.2021 - 06.2022
Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.
Maintained adherence to company policies and procedures to foster a compliant work environment.
Assisted Store Manager in ordering merchandise and maintaining accurate records for payroll, scheduling, and cash register deposits.
Supported Store Manager in implementing loss prevention strategies to minimize shrinkage.
Supervised, trained, and developed Store Associates on Zaxby’s operating practices and procedures.
Follows all Company policies and procedures
Stocker
4 Months
Walmart | 12.2017 - 04.2018
Ensuring shelves and storage areas are stocked with the right product
Unpacking and breaking down merchandise cartons and pallets
Cleaning display cases, shelves, and aisles
Delivered exceptional customer service, guiding customers in locating and selecting optimal solutions
Maintained cleanliness of display cases, shelves, and aisles to enhance shopping experience
Experience executing daily/weekly workload to support business priorities and deliver on sales goals
Executed daily/weekly workload to align with business priorities and achieve sales goals
Education
High School Diploma
Aiken Technical College | Graniteville, SC
Skills
Food safety practices
Meat slicing expertise
Customer Service
Support services
Point of Sale Systems
Inventory Management Software
Quality assurance
Packaging and labeling
Active Directory
Client assistance
Sanitation standards
Safety procedures
Meat preparation
Food safety
Physical labor
Equipment operation
Quality control
Honesty and integrity
Client interaction
Stock control
Packaging operations
Certification
Asphalt Roadway Technician
Hot Mix Asphalt Level 1 Quality Control
Section name
Pre- Highway Technician Exam: Passed
Awaiting employment to receive my certificate and credentials by mail.