Overview
Work History
Education
Skills
Timeline
Generic

Zahara Ratnani

Overview

4
4
years of professional experience

Work History

Manager's Assistant

Cheeky Monkey
Houston
05.2026 - Current

Oversaw front operations, including opening, closing, and processing deposits.

Gas Station supervisor

Pit stop
Victoria
01.2022 - 06.2024

Attached from,order stock,Accountinge etc.

  • Operated fuel pumps and ensured proper fueling procedures for customer safety.
  • Maintained cleanliness and organization of the gas station and convenience store.
  • Assisted customers with purchases and provided information on products offered.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Education

G H School

Skills

  • Staff management
  • Inventory management
  • Point of sale systems
  • Financial reporting
  • Customer service
  • Cash handling
  • Problem solving
  • Team building
  • Time management

Timeline

Manager's Assistant

Cheeky Monkey
05.2026 - Current

Gas Station supervisor

Pit stop
01.2022 - 06.2024

G H School
Zahara Ratnani