Zahara Wilson
Southbridge,MA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Order Processor
Central Pizza
02.2024 - 07.2024
- Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
- Input order information into system and updated customer accounts to document and track customer orders.
- Maintained a high level of accuracy while entering orders into the system, ensuring proper billing information.
- Assisted in forecasting and ordering stock for upcoming sales and promotions to avoid running out of high-demand items.
- Handled high-volume periods with ease, maintaining consistent performance under pressure.
- Processed customer orders in line with established policies and procedures.
- Examined orders to confirm accuracy, completeness and adherence to customer requirements.
Waitress
Kahula
06.2023 - 01.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
High School Diploma -
Southbridge Middle High School
132 Torrey Road Southbridge Ma 0155006.2024
Skills
- Teamwork orientation
- Data entry skills
- Deadline Management
- Safety practices
- Customer Service
- Attention to Detail
- Phone and Email Etiquette
- Work Prioritization
- Peer Support Ethics
- Boundary Setting
- Substance abuse awareness
- Self-Care Management
- Mental Health Advocacy
- Stress reduction techniques
- Leadership skills
- Wellness Recovery Action Plan
- Communication abilities
- Recovery planning
- Effective collaboration and interaction
Timeline
Order Processor
Central Pizza
02.2024 - 07.2024
Waitress
Kahula
06.2023 - 01.2024
High School Diploma -
Southbridge Middle High School
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