Zahava Thornton
Portland,OR
Summary
Dynamic health insurance sales agent with a proven track record at Century Benefits, consistently achieving high closing rates through resilience and exceptional negotiation skills. Adept at building lasting client relationships and training others, I leverage emotional intelligence to excel in competitive environments and drive success.
Overview
6
6
years of professional experience
Work History
Health Insurance Sales Agent
Century Benefits
Portland, Oregon
07.2024 - Current
- Excelled in a highly competitive sales environment, consistently outperforming fellow agents through dedication, and strategic selling.
- Quickly became a top producer, leaping to high closing and effectuation rates quickly after training.
- Strong communication and persuasion skills, specializing in one-call closes, and building lasting client relationships.
Dialysis Technician
DaVita
Salem, OR
03.2023 - 05.2024
- Provided emotional support for patients dealing with chronic illness or end-stage renal disease.
- Trained new dialysis technicians on machine operation and patient care procedures.
Restaurant Front of House Manager
El Palenque Mexican Restaurant & Cantina
Albany, OR
05.2019 - 12.2022
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Education
Some College (No Degree) - Nursing
Chemeketa Community College
Salem, ORSkills
- Resilience & Persistence
- Closing & Negotiation Skill
- High-Energy & Work Ethic
- Adaptability & Rapid Learning
- Emotional Intelligence & Influence
Timeline
Health Insurance Sales Agent
Century Benefits
07.2024 - Current
Dialysis Technician
DaVita
03.2023 - 05.2024
Restaurant Front of House Manager
El Palenque Mexican Restaurant & Cantina
05.2019 - 12.2022
Some College (No Degree) - Nursing
Chemeketa Community College
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