Overview
Work History
Education
Work Preference
Affiliations
Work Availability
Timeline
Summary
Skills
Volunteer
Monica Walter

Monica Walter

Virginia Beach,VA

Overview

20
20
years of professional experience

Work History

Founder/Distributor

Enviroly Solutions /
12.2021 - Current
  • Started and developed company focused on sustainable chemicals.
  • Coordinated key areas of business operations, focusing on sales, marketing, finance, and customer relations.
  • Acquired proficiency in digital marketing, supply chain management, financial forecasting through hands-on experience.
  • Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.

Outside Sales Account Manager

United Laboratories, Inc.
06.2020 - 10.2021
  • Supplied EPA-N listed disinfectants, hospital-grade sanitizers, masks, gloves and eco-friendly MRO products to various businesses including military and government facilities.
  • Trained in pump installation and chemical replacement for dialysis centers.
  • Consistently ranked within the top 96% of the Sales Team across the Southeast Territory by exceeding monthly sales.
  • Achieved a 49% increase in sales revenue by fostering and nurturing key client connections.
  • Achieved 23% growth in new accounts through strategic cold calling and direct customer visits.

Corporate Sales Delivery Representative

Gourmet Gang
08.2012 - 01.2020
  • Oversaw team of 6 catering drivers, ensuring adherence to operating procedures.
  • Implemented marketing campaigns that generated more than $100K in yearly earnings.
  • Achieved a 62% rise in referrals by strengthening client connections.
  • Boosted territory retail sales by over 45% through upselling popular brands and products.

Team Lead & Customer Service

Applebee's, Virginia Beach
06.2008 - 01.2010
  • Directed team operations, enhancing customer retention by 34%.
  • Increased overall profitability by 35% annually through improved workplace culture.
  • Managed financial operations, including cashing out and budget analysis.

Therapeutic Support Staff

Beacon Light Behavioral Health Systems
01.2006 - 01.2008

Drug & Alcohol Counselor

Abraxas
01.2006 - 07.2006

Education

Bachelor Of Arts - Human Relations

University of Pittsburgh
Bradford, PA
04.2003

Human Relations

Jamestown Community College
Jamestown, NY
1991

Human Relations

Mercyhurst College
1989

Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteHybrid

Important To Me

Work-life balanceWork from home optionPaid sick leave401k matchStock Options / Equity / Profit SharingPaid time offHealthcare benefitsCompany CultureCareer advancement

Affiliations

• Women In Defense Greater Hampton Roads Chapter

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Founder/Distributor

Enviroly Solutions /
12.2021 - Current

Outside Sales Account Manager

United Laboratories, Inc.
06.2020 - 10.2021

Corporate Sales Delivery Representative

Gourmet Gang
08.2012 - 01.2020

Team Lead & Customer Service

Applebee's, Virginia Beach
06.2008 - 01.2010

Therapeutic Support Staff

Beacon Light Behavioral Health Systems
01.2006 - 01.2008

Drug & Alcohol Counselor

Abraxas
01.2006 - 07.2006

Human Relations

Mercyhurst College

Bachelor Of Arts - Human Relations

University of Pittsburgh

Human Relations

Jamestown Community College

Summary

Results-driven Sales Professional with 20+ years of exceptional client service built on trust and loyalty that contributed to a high client retention rate. Expert in lead generation, cold calling, and extensive experience cultivating a robust client portfolio. Drove sales of a diverse range of MRO products, green cleaning supplies, hospital-grade medical supplies, and dialysis equipment to hospitals, military, government agencies and various other businesses.

Skills

  • Lead Generation/Prospecting
  • Network Building
  • Territory Management
  • Product Knowledge/Demonstration
  • Negotiation & Closing
  • Client Relationship Management
  • Customer Retention
  • Business Development
  • CRM Proficiency
  • Account Management
  • Communication
  • Supply Chain Management

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