Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Zaheer Alam

Queens,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Devoted to giving every customer a positive and memorable experience. I am also a very customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

9
9
years of professional experience

Work History

Ramp/Bagger Operator

Dnata
Metropolitan Ave, NY
09.2023 - 09.2024
  • Stacked filled bags onto pallet according to specific customer requirements and shrink-wrapped them securely.
  • Assisted in troubleshooting mechanical or electrical issues with the bagger machine if needed.
  • Loaded finished packages onto conveyor belt leading to storage facility or shipping dock.
  • Assisted in loading and unloading bags from the belt conveyors, as well as the belly of the plane.
  • Performed daily maintenance checks on the bagging equipment and reported any issues to supervisor.
  • Operated heavy equipment such as tugs, loaders, belt loaders, conveyor belts.
  • Ensured that all passengers' luggage was properly weighed, labeled, and loaded onto appropriate flights.
  • Coordinated between ground personnel and crew members during ramp operations.
  • Collaborated with supervisors and other staff members in order to complete tasks efficiently.
  • Performed aircraft marshaling and wing-walking duties to ensure safe aircraft movement on the ramp.

Mechanic Trainee

Kumar Auto Repair Shop
Jamaica, NY
05.2021 - 08.2023
  • Performed preventive maintenance on vehicles, such as changing oil, checking fluid levels and replacing brake pads.
  • Inspected vehicle engine components to diagnose issues accurately.
  • Repaired and replaced worn or defective parts, such as brakes, shocks and struts.

  • Diagnosed faults using computerized testing equipment.
  • Cleaned up work area after completing repairs to ensure a safe working environment.
  • Followed safety protocols when handling hazardous materials such as solvents and lubricants.
  • Used hand tools such as wrenches, screwdrivers and pliers to disassemble mechanical units for repair or replacement purposes.
  • Worked alongside technicians providing regular service, troubleshooting and upgrading equipment.
  • Accessed areas of equipment or vehicle to perform necessary maintenance, including inspecting and performing work in, on, or under parts of vehicles and trailers.
  • Inspected and test drove vehicles before returning to customers.
  • Installed new electrical wiring harnesses in vehicles.
  • Performed basic welding tasks when necessary.
  • Supported lead mechanic by completing routine repair work, changing tires and replacing batteries.

Food Pantry Volunteer

River Fund INC
Richmond Hill, NY
01.2016 - 07.2022
  • Sorted and organized donations of canned goods, non-perishable food, and other items.
  • Checked expiration dates on food items and removed expired products from shelves.
  • Helped unload deliveries of food from trucks into the pantry storage area.
  • Ensured all client interactions were conducted in a respectful manner.
  • Stocked canned goods, boxed items, refrigerated perishables and other shelf items throughout shift, removing empty food cartons and breaking down boxes as necessary.
  • Maintained cleanliness of volunteer center and warehouse areas.
  • Maintained cleanliness and organization in storage and working areas according to guidelines.

Education

High School Diploma -

Richmond Hill Highschool
Richmond Hill
06-2023

Skills

  • Production Monitoring
  • Quality Control Analysis
  • Production Line Monitoring
  • Supply Management
  • Quality Assurance
  • Preventive Maintenance
  • Food Safety Regulations
  • Engine repair
  • Vehicle inspections
  • Hazardous Materials Handling
  • Equipment Calibration
  • Computerized Diagnostics
  • Computer Diagnostics

Accomplishments

  • 2016 Volunteer honor award

Timeline

Ramp/Bagger Operator

Dnata
09.2023 - 09.2024

Mechanic Trainee

Kumar Auto Repair Shop
05.2021 - 08.2023

Food Pantry Volunteer

River Fund INC
01.2016 - 07.2022

High School Diploma -

Richmond Hill Highschool

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Zaheer Alam