Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
2
2
years of professional experience
Work History
Tea Leader Assestant
Imprints Cares
Houston, TX
04.2024 - Current
Developed and implemented strategies to improve team performance and productivity.
Provided guidance and support to team members on operational issues.
Analyzed data to make decisions related to personnel management.
Resolved conflicts between employees in a timely manner.
Call Center Representative
Salam communication Network
Kabul
07.2023 - 11.2024
Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Resolved customer complaints in a timely manner to ensure customer satisfaction.
Data Entry Clerk
MTN Communications Netwok
Kabul
04.2023 - 06.2023
Performed data entry from paper documents, emails, and other sources into computer systems.
Created spreadsheets to track data entries.
Scanned documents into appropriate databases for storage purposes.
Data Entry Clerk
Afghan relif foundation
KABUL
11.2022 - 02.2023
Ensured compliance with all relevant rules and regulations governing data entry activities.
Utilized specialized software applications related to the job role.
Maintained confidentiality of sensitive information entered into the system.
Updated existing records with new or revised information as needed.
Contacted customers via phone or email to address data inquiries.