Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Awards
Hobbies and Interests
Timeline
Generic

Zaheeruddin Syed

Boston,United States

Summary

Experienced technical professional with a background in wireless communications, RF engineering, system validation, & software QA testing, leveraging nearly ~8 years of experience in leading teams and optimizing product performance & quality & driving growth through strategic execution.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Wireless/RF Product Engineer

Accenture
02.2009 - Current
  • Execute functional and user-centric validation test plans for North America West region client portfolio (Apple, Verizon), across multiple wireless technologies (i.e., UWB, NFC, Bluetooth, 5G, Wi-Fi), covering legacy and unreleased devices, including smartphones, watches, wireless earbuds, location-tracking accessories, and 5G FWA.
  • Enhanced device RF and wireless performance by analyzing signal strength quality (RSSI/RSRP/RSRQ/SNR), adjusting frequency settings, and antenna calibration based on real-world field and simulation data across 1,000 data samples, resulting in 20-30% improvement in overall product and feature user-experience.
  • Post-process field validation results using advanced statistical analysis in Matlab and Tableau to generate CDF, box, and scatter plots, identifying device performance issues, trends, and KPI compliance gaps; present data to cross-functional teams to help filter and resolve genuine defects from negligible or setup-related issues.
  • Provide technical expertise in high-priority RFP proposals, offering consultation across multiple technologies (i.e., PSG, NFC, and embedded security), writing technical documentation, and presenting solutions to internal stakeholders.

Customer Solutions Engineer

Riscure North America
05.2021 - 05.2022
  • Managed security lab operations and owned technical support compliance with ISO 17025/EMVCo standards. Streamlined weekly inventory control and lab management of over ~500 internal and ~100 client assets by transitioning from manual asset tracking process (Excel) to automated, online tracking system (Asset Panda).
  • Executed complex embedded security tests, including Side-Channel Analysis (SCA) and Fault Injection (FI) for comprehensive end-to-end client SoC security evaluations, writing & delivering vulnerability assessment reports, and risk mitigations plans.
  • Coordinated security testing equipment and logistics reservations, resource planning, and client project transitions for short and long-term projects.
  • Conducted customer demos for new clients across multiple industries (Automotive, Medical, Aerospace, etc.), converting product trials into customer wins and contributing to a $20 million increase in new business revenue for Q3/Q4 sales.

Software Quality Engineer

Intel Corporation
07.2018 - 03.2020
  • Drove software quality compliance for PSG’s FPGA series (Stratix/Agilex) by creating and presenting weekly Quality Release Criteria (QRC) reports for 10-12 quality vectors, ensuring strict SDLC adherence, and obtaining VP-level approvals for Quartus Design Prime Suite (QDPS) releases.
  • Facilitated global cross-functional collaboration across engineering and technical teams in APAC, NA, and EU regions, ensuring weekly progress goals were met for timely software and hardware release milestones (Alpha, Beta, PV).
  • Developed dynamic, real-time release status dashboards using PowerBI, Python, and SQL to monitor performance metrics and 10 key KPIs, offering clear insights into overall product status, quality issues & priority defects for effective decision-making.
  • Integrated advanced security audit and legal compliance processes utilizing static code analysis tools (Coverity, Black Duck) to regularly scan and remediate non-compliance issues across ~5,000 open source components, reducing security vulnerabilities by 30-50% throughout project lifecycle.

Software Test Engineer

Intel Corporation
03.2015 - 07.2018
  • Performed extensive functional testing and system validation of Intel’s XMM cellular modem line (XMM7360/7480/7560/7660) for platform software and customer releases in conducted (CMW500/Anritsu 8475) and non-conducted (OTA-AT&T/Verizon/T-Mobile carriers) modes.
  • Improved chipset RF performance by 20-30% for multiple customer releases, through targeted signal optimization and calibration efforts, ensuring robust and reliable operation across GSM, WCDMA/CDMA, LTE-supported networks and advanced carrier aggregation technologies in both Single-SIM/Multi-SIM modes.
  • Collaborated with cross-functional teams to develop targeted test plans and implement automated testing and reporting procedures, streamlining resolution of over 200 critical product quality defects, reducing defect resolution turnaround time by approximately 50% and accelerating integration of high-priority fixes.
  • Researched and demonstrated advanced wireless validation procedures (i.e., LAA (Licensed Assisted Access), 5CC Carrier Aggregation, LTE/Wi-Fi co-existence scenarios, etc.) internally and to customer, successfully converting proof-of-concepts into fully supported features.

Education

B.S. - Electrical Engineering

University of California, Los Angeles (UCLA)
Los Angeles, CA

Skills

  • Hardware Wireless Technologies: UWB, NFC, BLE, Wi-Fi, 5GNR, LTE, UMTS, CDMA, GSM RF: MIMO, mmWave, Sub-6GHz Test Equipment: R&S CMW500, Anritsu MD8475A Other: Satellite Technologies, CPU (ARM, IA32, x86), USB, PCIe, ASIC, Embedded Security
  • Software Programming: Python, C, Matlab, Bash Tools & IDEs: Eclipse, PyCharm, Visual Studio, Xcode, Git Applications: Microsoft Office, PowerBI, SQL, Wireshark, Iperf, Tableau Cloud: AWS, Google Cloud, Azure OS: Linux, MacOS, Windows
  • Standards & Methodologies Industry Standards: 3GPP/3GPP2, ETSI, IEEE 802, CTIA, GCF, FCC Project & Process Management: Agile, JIRA Security: Cybersecurity, Threat Intelligence, Incident Response Business Leadership: Customer Success, Customer Engagement, Pre-Sales, Business Requirements, Business Development, Sales Campaigns, Technology Trends, Requirements Definition, People Leadership

Certification

  • People Leadership Credential- Chapter 1 (Connect, Develop, Empower) (08/2024 - Present) Accenture
  • Https://www.credly.com/badges/0fa245fa-3016-4549-bb66-a0de2adaddc8/public_url
  • AWS Fundamentals (04/2020 - 05/2020) Coursera
  • Online 4-course specialization authorized by Amazon Web Services w/certification of completion granted
  • Introduction to Cyber Attacks (11/2020 - 11/2020) Coursera
  • Online non-credit course authorized by New York University w/certification of completion granted
  • Project Management & Other Tools for Career Development (12/2020 - 01/2021) Coursera
  • Online 5-course specialization authorized by UC Irvine w/certification of completion granted
  • Become a Product Manager | Learn the Skills & Get the Job (05/2022 - 05/2022) Udemy
  • Online single course authorized by Udemy w/certification of completion granted

LANGUAGES

English
Hindi/Urdu
French

Awards

  • Intel Recognition Certificates (2015 - 2020) Intel Corporation
  • Awarded 40+ total recognitions/certificates, Intel Group Recognition Award (09/2019) Intel Corporation
  • Granted by PSE (Product Security Expert) for attaining S4 security completion on all projects, Intel Division Recognition Award (02/2018) Intel Corporation
  • Esteemed award granted by senior mngt. in entire org. division for exemplary customer support

Hobbies and Interests

Crypto & Blockchain Technologies, Web3 & DeFi, Quantitative/Financial Trading, Artificial Intelligence & Machine Learning, Automobiles, Aviation, & Robotics

Timeline

Customer Solutions Engineer

Riscure North America
05.2021 - 05.2022

Software Quality Engineer

Intel Corporation
07.2018 - 03.2020

Software Test Engineer

Intel Corporation
03.2015 - 07.2018

Senior Wireless/RF Product Engineer

Accenture
02.2009 - Current

B.S. - Electrical Engineering

University of California, Los Angeles (UCLA)

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