ZAHELY FELIX
Bronx,USA
Summary
Detail-oriented Criminal Justice graduate with experience supporting prosecutors, reviewing evidence, preparing case materials, and maintaining confidential records. Skilled in documentation, public service, client interaction, and communicating with diverse populations. Adept at managing sensitive information, observing procedures, and performing accurately under pressure. Bilingual in English and Spanish, with strong interpersonal skills that enhance rapport-building and victim/client support. Committed to ethical conduct, professionalism, and contributing to court operations, investigations, or justice-system support services.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate Teacher
Bright Horizons
New York, USA
10.2023 - Current
- Supported children’s daily learning through structured, hands-on activities tailored to developmental needs while maintaining a calm, organized environment.
- Ensured classroom safety and cleanliness by following all procedures, guidelines, and reporting standards with attention to detail and consistency.
- Documented children’s progress, behaviors, and incidents with accuracy and confidentiality, maintaining clear and complete records.
- Communicated daily milestones and concerns to parents and staff, demonstrating professionalism, empathy, and strong interpersonal skills.
Retail Stock Associate
Hollister
New York, USA
07.2018 - 01.2025
- Ensured accurate merchandise flow by verifying shipments, organizing inventory, and maintaining clean, compliant stockroom conditions.
- Applied asset protection and shrink-prevention practices while following all company policies and procedures to maintain a secure environment.
- Supported store presentation and customer experience by promptly replenishing products and assisting on the sales floor as needed.
- Demonstrated reliability and strong work ethic by adapting to flexible schedules—including weekends, holidays, and peak seasons—and maintaining high attention to detail.
Teacher’s Assistant
A Leap in Learning
Hamburg, USA
01.2023 - 05.2023
- Supported structured learning environments by conducting continuous observation, accurate documentation, and behavioral monitoring to ensure safety and developmental progress.
- Uphold program policies and regulatory standards, maintaining a secure environment and responding promptly to safety concerns or behavioral incidents.
- Communicated effectively with parents, supervisors, and teaching staff to relay updates, address concerns, and ensure consistent support for each child.
Reception Assistant
Hilbert College Switchboard
Hamburg, USA
01.2022 - 05.2023
- Managed high-volume phone lines, accurately routing inquiries and providing information while upholding strict confidentiality and professionalism.
- Served as a primary point of contact for students, staff, and visitors, delivering clear guidance and maintaining a welcoming, service-oriented environment.
- Processed, logged, and tracked incoming mail and packages using detailed documentation methods, ensuring accurate chain-of-custody and secure handling.
- Prepared, organized, and recorded outgoing mail and departmental postage data, supporting administrative record-keeping and operational efficiency.
Summer Intern
Office of the Special Narcotics Prosecutor
New York, USA
06.2022 - 08.2022
- Reviewed body-worn camera footage, undercover recordings, and jail calls to support evidentiary analysis for Assistant District Attorneys.
- Observed criminal court proceedings and assisted with undercover grand jury preparation.
- Created organized spreadsheets summarizing police reports and case details to aid trial preparation.
- Participated in community outreach initiatives promoting public safety and youth engagement.
- Completed an introductory criminal law course and participated in a mock trial, strengthening courtroom procedure knowledge.
Education
Bachelor of Science - Criminal Justice
Hilbert College
Hamburg, NY01.2023
Skills
- Fluent in English and Spanish
- Microsoft Word
- Excel
- PowerPoint
- Evidence Review & Documentation
- Case File & Trial Preparation
- Confidential Information Handling
- Report Writing & Data Entry
- Victim/Client Support & Public Service
- Communication & Interpersonal Skills
Additional Qualities
- Strong attention to detail and accuracy.
- Professionalism in sensitive or high-pressure environments.
- Reliable, punctual, and committed to public service.
- Experience working with diverse, vulnerable, and at-risk populations.
Certification
AED and CPR
Timeline
Associate Teacher
Bright Horizons
10.2023 - Current
Teacher’s Assistant
A Leap in Learning
01.2023 - 05.2023
Summer Intern
Office of the Special Narcotics Prosecutor
06.2022 - 08.2022
Reception Assistant
Hilbert College Switchboard
01.2022 - 05.2023
Retail Stock Associate
Hollister
07.2018 - 01.2025
Bachelor of Science - Criminal Justice
Hilbert College