Zahid Rashid
Sugar Land,TX
Summary
Motivated pre-law student currently pursuing a Bachelor’s degree in Computer Science. Experienced in customer service, business operations, and team leadership. Adept at multitasking, communication, and adapting to fast-paced environments. Seeking opportunities to apply technical expertise and legal interests in a dynamic environment.
Overview
11
11
years of professional experience
Work History
Owner and Business Manager
Awami Markaz
02.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
Server
Texas Roadhouse Steakhouse
10.2019 - 02.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Retail Sales Associate
Clothes Mentor
10.2017 - 01.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Sales Manager
AZ Global
01.2014 - 08.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Associate of Arts - Computer Science
Houston Community College
Houston, TX05-2026
High School Diploma -
Clements High School
Sugar Land, TX05-2017
Skills
- Adaptability and Dependability
- Time management
- Financial management
- Strong work ethic
- Teamwork
- Customer service
Languages
English
Native or Bilingual
Hindi
Limited Working
Timeline
Owner and Business Manager
Awami Markaz
02.2022 - Current
Server
Texas Roadhouse Steakhouse
10.2019 - 02.2020
Retail Sales Associate
Clothes Mentor
10.2017 - 01.2020
Sales Manager
AZ Global
01.2014 - 08.2014
Associate of Arts - Computer Science
Houston Community College
High School Diploma -
Clements High School
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