Zahidul Al Amin

Unlock Comprehensive Healthcare and Medicare Financial Security with Our Integrated Web Applications. Obtain Online Quotes, Compare Rates, and Find a Specialized Agent Today! Our Coverage Options Include Both Liability and Comprehensive Insurance.

• Coded using HTML, HTL, CSS, SCSS, XML, and JavaScript to develop features for both mobile and desktop platforms.
• Working with Agile (Scrum) methodology approach and follow-up with Rally.
• Working with CMS-AEM (Adobe Experience Management) tool for CMS development in back-end components and building new components.
• Produced websites compatible with multiple browsers.
• Designed and updated layouts to meet usability and performance requirements.
• Worked cooperatively with client services, sales, and design teams in deadline-driven environments.
• Made recommendations for new technology integration based on suitability and alignment with business goals.
• Performed user experience quality assurance testing to identify and remedy shortcomings.
• Researched emerging web technologies and trends for possible incorporation into sites.
• Use regulatory and compliance standards for user interface designs.
• Collaborated with stakeholders during development processes to confirm creative proposals and design best practices.
• Advocated for well-tested and documented, high-quality code.
• Followed SDLC best practices within Agile environments to produce rapid iterations for clients.
• Improved tools to boost user interaction and deliver design versatility.
• Liaised between marketing and IT on web development projects integrating front-end assets to back-end systems
• Teamed on user-centric design strategy in translations of UX and business requirements into coded solutions.
• Coordinated with digital content manager to obtain content for updates and expansions.
• Contributed to projects within Scrum project management environments.
• Tested web-based product functionality and delivered iterations to customers.
• Transformed native applications into mobile-friendly products.
• Guided customers on project stages and iterations with input on best practices, user needs, and technology capabilities.
• Advised internal users on web service capabilities, principles, and protocols.
• Developed user-friendly web forms with validation and error handling.
• Conceived and built optimized landing pages in HTML and CSS for integration and cross-browser compatibility.
• Optimized web applications for speed, scalability, and security.
• Collaborated with in-house web designers to create sleek and innovative UI designs.
• Developed user-oriented visuals and features using front-end languages to increase site traffic.
• Performed unit testing of web applications and troubleshooting issues.
• Working as AEP Data Lead with various business partners.

Optimize Your Healthcare and Medicare Plans with Our Integrated Web Applications, Specializing in Aetna, CVS Health. Connect with an Agent Today, Obtain Online Quotes, and Compare Rates. Coverage Options Include Liability and Comprehensive Insurance.

• Maintained metric reports for marketing automation and campaign outputs to measure business impact.
• Built and deployed programs to maintain database organization and integrity.
• Implemented segmentation and behavioral marketing messages based on customer preference, buying behavior, past email performance, and marketing objectives.
• Evaluated new product releases, add-on applications, and supporting trends to improve and optimize marketing team performance.
• Stayed current with marketing automation best practices, industry standards, and compliance.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established team priorities, maintained schedules, and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Recruited, interviewed, and hired employees and implemented mentoring programs to promote positive feedback and engagement.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Worked with CMS-AEM (Adobe Experience Management) tool for CMS testing in Back-end.
• Worked as AEP Data Lead with various business partners.

Secure Your Pet's Future in North America with Our Suite of Integrated Web Applications for Investment and Insurance Coverage. Get Started Today: Find and Insurance Coverage. Get Started Today: Find an Agent, Access Online Quotes, Compare Rates, and Choose from Liability to Comprehensive Coverage Options.

• Maintained metric reports for marketing automation and campaign outputs to measure business impact.
• Built and deployed programs to maintain database organization and integrity.
• Planned, created, tested, and deployed system life cycle methodology to produce high-quality systems to meet and exceed customer expectations.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Launched quality assurance practices for each phase of development
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Worked with Waterfall & Safe Agile (Scrum) methodology approach and follow-up with Jira.
• Worked in multiple applications/modules like Listrak, Strip, GL, Salesforce, and Self-Service.
• Continuously worked in Integration, UAT, and Production testing.
• Managed on-site & off-shore Automation, Manual QA Team, and multiple functional teams.

Optimize Supply Chain with WMS – a Warehouse Management System in Partnership with Manhattan Associates. Tailored to Meet Customer Needs Across Multiple Clients, Our Platform Covers Inbound Logistics, Inventory Management, Outbound Operations, and Returns.

• Mentored and encouraged employees to strive for excellence while fostering professional growth.
• Provided observations, took measurements, and performed tests at various stages according to quality control plans.
• Evaluated quality problems and performed assessments to identify and resolve issues.
• Calibrated instruments and scales in production areas and quality lab.
• Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
• Improved quality processes for increased efficiency and effectiveness.
• Liaised with HR manager to organize and perform quality standard training for new and existing staff.
• Developed and implemented procedures to meet product quality standards.
• Exclusive knowledge of writing Test Cases complete Inbound, Inventory, and Outbound for WMS Manhattan Associate.
• Supported GO-Lives Implementation for Manhattan WMS.
• Worked with clients and did demos on behalf of teams, doing Integration and UAT testing with clients.
• Worked with clients to SIT Tests that helped clients to validate tasks.
• Built and enhanced BDD with a Data-driven Automation framework from scratch.
• Used Eclipse (IDE), Selenium Web Driver, and Cucumber, TestNG with Java programming language for Automation.
• Wrote feature files with Gherkin language for business logic and test cases, enhanced scripts, synchronized, and debugged scripts, and saved time for regression testing.
• Expert in identifications of elements with HTML locators and XPath.
• Wrote complex SQL queries to test Data from Back-end Testing, Updating, and Deleting.
• Hands-on working experience in Inbound & User Roles Configuration with WMS Manhattan Associate.
• Experienced in working as cross skills in between WMS Manhattan Associate and eCommerce.
• Worked closely and independently with various teams including development and management.

At TIAA, I was engaged in the Retirement Equities Fund (REF) project, a comprehensive financial planning tool designed to cater to a diverse range of investment profiles. Whether you're a long-term planner, financially constrained, a moderate or aggressive risk-taker, or even a 'Nervous Nellie,' our project aims to meet your unique retirement needs.

• Created comprehensive test plans, test scripts, and use cases to support testing objectives.
• Tracked test reports and failures determined by root cause data trends.
• Reviewed, evaluated, and identified requirements for testability.
• I was working with Agile (Scrum) methodology approach and followed up with JIRA.
• Extensively worked throughout defect life cycles from opening to closure using JIRA.
• Built and enhanced BDD with a Data-driven Automation framework from scratch.
• Worked with teams and understood business requirements, doing different types of manual testing.
• Used Eclipse (IDE), Selenium Web Driver, and Cucumber, TestNG with Java programming language for Automation.
• Wrote feature files with Gherkin language for business logic and test cases, enhanced scripts, and synchronized, and debugged scripts to save time for regression testing.
• Expert in identifications of elements with HTML locators and XPath
• Managed Automation project with Maven Build tool.
• Used Jenkins for Continuous Integration.
• Used GitHub as version control management for automation scripts and update repository.
• Wrote complex SQL queries to test Data from Back-end Testing.
• Worked closely and independently with various teams including development and management.