Zahidul Ruhi
Paterson,NJ
Summary
Psychology B.A candidate with a strong background in customer service and patient transport. Skilled in multitasking and managing high pressure situations, harboring effective communication between healthcare teams to ensure seamless patient care and satisfaction.
Overview
2
2
Languages
5
5
years of professional experience
Work History
EVS Dispatcher
Atlantic Health
Florham Park, New Jersey
04.2025 - Current
- Utilized dispatch software to track incidents and manage resources efficiently.
- Facilitated seamless communication between medical staff and transportation teams to optimize service delivery.
- Collaborated with healthcare professionals to assess transport requirements accurately.
- Handled high call volume, ensuring accurate data entry to maintain operational integrity.
- Negotiated resolutions among multiple parties through effective communication to enhance collaboration.
Patient Transporter
Atlantic Health
Pompton Plains, New Jersey
01.2024 - 03.2025
- Coordinated with healthcare teams to update on patient status, ensuring continuity of care.
- Collaborated with physicians, nurses, and healthcare personnel to address patient care needs, facilitating effective communication.
- Greeted patients and outlined transport plan and destination, enhancing patient understanding and comfort.
- Provided compassionate support to patients during the transportation process.
- Followed safety protocols during all patient transport activities.
Client Advisor
Armani Exchange
Wayne, New Jersey
06.2022 - 12.2023
- Fostered long-term client relationships through personalized service and follow-ups.
- Developed relationships with clients through regular communication and follow-up.
- Guided clients in selecting fashion items that fit personal style and needs.
- Maintained product knowledge on current trends and seasonal collections.
- Managed customer inquiries and resolved issues with professionalism and care.
Sales Associate
Zara
Wayne, New Jersey
06.2021 - 04.2022
- Showcased product features and benefits to align with customer needs.
- Guided customers in product selection to enhance satisfaction and loyalty.
- Upheld visual merchandising standards to create inviting store atmosphere.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Conducted inventories on a regular basis to track stock levels.
Education
Bachelor of Arts - Psychology
Montclair State University
Montclair, NJ05-2027
High School Diploma -
John F Kennedy
Paterson07-2020
Skills
- Healthcare software
- Data management
- System monitoring
- Resource allocation
- Patient care
- Effective communication
- Team collaboration
- Conflict resolution
- Customer service
- Multitasking
- Active listening
- Relationship management
Languages
English
Full Professional
Bengali
Limited
Timeline
EVS Dispatcher
Atlantic Health
04.2025 - Current
Patient Transporter
Atlantic Health
01.2024 - 03.2025
Client Advisor
Armani Exchange
06.2022 - 12.2023
Sales Associate
Zara
06.2021 - 04.2022
Bachelor of Arts - Psychology
Montclair State University
High School Diploma -
John F Kennedy