Zahinullah Hayran
Richardson,TX
Summary
- Field Technician with Year and half of experience specializing in both AT&T telecommunications infrastructure and CCTV security systems. Expert in installing fiber-optic/copper cabling, configuring Wi-Fi gateways, and deploying IP-based surveillance networks. Proven track record of maintaining a 95%+ first-time fix rate, while providing exceptional customer education on complex technical equipment.
- Networking: IP Configuration, Routers/Gateways, DHCP, Subnetting.
- Cabling: Fiber Optic, Cat5e/6, Coaxial, Splicing, Termination.
- Troubleshooting: Signal Testing, Multimeters, OTDR, and Spectrum Analyzers.
- Soft Skills: Customer Education, Conflict Resolution, Route Optimization.
Overview
8
8
years of professional experience
Work History
Field Technician
AT&T
McKinney, Texas
05.2024 - 01.2026
- Installation & Repair: Installing, repairing, and troubleshooting high-speed broadband, fiber optic cabling, Wi-Fi, and voice services.
- Customer Service: Acting as a, engaging directly with customers, educating them on equipment, and providing a positive service experience.
- Technical Troubleshooting: Using tools to diagnose and repair service disruptions.
- Safety Compliance: Adhering to safety standards while working , on poles, or in customer premises.
Field Technician
Field Nation
Fort Worth, Texas
08.2023 - 12.2023
- Installing , configuring, and maintaining diverse technical systems for clients .
- proven ability to work independently, Managing projects from initiation to completion with focus on quality and efficiency .
- Possesses excellent problem-solving skills and adapts quickly to new technology.
- committed to delivering high quality service and exceeding client expectations
CCTV Technician
GuideStar
Kabul, Afghanistan
03.2018 - 09.2020
- Installed and maintained CCTV systems across various client sites.
- Troubleshot technical problems with the CCTV system including cameras, monitors, DVRs and other devices.
- Installed network cabling in commercial and residential environments.
- Programmed DVRs and NVRs for efficient video storage management.
Education
GED -
Habibia High School
Kabul,Afghanistan02.2021
Some College (No Degree) -
CIT(Computer Information Technology
Kabul,AfghanistanSkills
- Installation and Repair Fiber Optic
- Experience with copper and fiber optic cabling, including pulling, routing, and terminating CAT5/CAT6/Fiber
- Fiber Optic Splicer
- Technical troubleshooting
- Network cabling
- Safety compliance
- System maintenance
- Customer interaction
- CCTV Technician
Timeline
Field Technician
AT&T
05.2024 - 01.2026
Field Technician
Field Nation
08.2023 - 12.2023
CCTV Technician
GuideStar
03.2018 - 09.2020
GED -
Habibia High School
Some College (No Degree) -
CIT(Computer Information Technology