Zahra Fahs
Dearborn Heights,MI
Summary
Results-driven sales professional with over 15 years of experience in driving revenue growth, building client relationships, and exceeding sales targets. Skilled in consultative selling, strong negotiation skills, and strategic account management. Adept at identifying customer needs and delivering tailored solutions that enhance retention and profitability.
Overview
21
21
years of professional experience
Work History
Office Manager & Laser Technician
Bliss Professional Services
Dearborn, MI
05.2014 - Current
- Managed daily operations, employee schedules, and payroll, trained staff in laser hair removal procedures and safety standards, coordinated with vendors, expanded service offerings, maintained facility, and scheduled equipment maintenance.
- Managed daily office operations and maintained efficient workflow.
- Coordinated staff and client scheduling and appointments to optimize service delivery.
- Supervised administrative team, effectively delegating tasks to enhance workflow.
Business Partner & Practice Manager
Fahs Surgical Services
Dearborn, MI
04.2014 - Current
- Verified patient insurance and eligibility, ensuring accurate outpatient surgery pricing. Schedule surgeries and coordinate with hospitals for smooth case flow. Managed payroll, inventory, ordering, and daily operations to support seamless practice functionality. Assisted surgeon with documentation, coding, and billing preparation, facilitating timely reimbursements. Oversee surgeon’s calendar for surgeries, meetings, and conferences.
Manager & Sales Clerk
Dearborn Meat Market
Dearborn, MI
02.2006 - 04.2008
- Coordinated daily operations and employee schedules to ensure smooth workflow. Executed cash transactions and compiled daily sales summaries to maintain accurate financial records. Supported inventory management and maintained product quality standards to enhance customer satisfaction.
Pharmacy Technician
King's Pharmacy
Dearborn, MI
08.2005 - 04.2008
- Prepared prescriptions for patients, nursing homes, and hospitals, ensuring accurate and timely delivery of medications. Supported pharmacist with patient care, managing calls and conducting medication checks to enhance patient safety. Verified insurance coverage and processed payments, facilitating smooth transactions for patients and improving service efficiency.
Beauty Counter Sales
Estee Lauder
Battle Creek, MI
11.2006 - 01.2008
- Exceeded sales goals through personalized client consultations. Built strong customer relationships and promoted product lines. Educated clients on skincare and makeup routines.
- Created strategies that enhanced sales volume through targeted approaches.
- Conducted follow-ups with customers to resolve order issues and ensure satisfaction.
- Coordinated with sales and accounting departments to streamline daily operations.
Education
Associate of Science - Sales And Business Marketing
Western Michigan University
Kalamazoo, MI06-2012
Associate of Science - Biology
University of Michigan, Dearborn
Dearborn, MISkills
Office & Medical Practice Management
EMR, Pharmacy & Medical Software
Scheduling & billing
Inventory and Supply Management
Sales & Upselling
Customer Service & Client Relations
EMR, Pharmacy & Medical Software Multitasking & Problem Solving Communication & Interpersonal Skills
Languages
English
Professional
Arabic
Professional
Timeline
Office Manager & Laser Technician
Bliss Professional Services
05.2014 - Current
Business Partner & Practice Manager
Fahs Surgical Services
04.2014 - Current
Beauty Counter Sales
Estee Lauder
11.2006 - 01.2008
Manager & Sales Clerk
Dearborn Meat Market
02.2006 - 04.2008
Pharmacy Technician
King's Pharmacy
08.2005 - 04.2008
Associate of Science - Sales And Business Marketing
Western Michigan University
Associate of Science - Biology
University of Michigan, Dearborn