Summary
Overview
Work History
Education
Skills
Timeline
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Zahra Niknamamini

Laguna Niguel,CA

Summary

Hardworking college student, eager to expand horizons and acquire new skill sets. An enthusiastic and reliable sales associate with 4 years of customer service experience, dedicated to providing clients with an outstanding experience. Bringing forth a motivated attitude and a variety of powerful skills.

Overview

7
7
years of professional experience

Work History

Nanny

Davis Family
10.2021 - Current
  • Established and maintained routines to ensure the children had adequate brain stimulation, playtime and rest
  • Managed household tasks such as laundry, cleaning, and grocery shopping to keep the home organized and running efficiently
  • Organized children's schedules and ensured timely completion of tasks such as homework, extracurricular activities, etc
  • Developed age-appropriate learning materials and activities to meet the needs of each child.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Implemented multi-tasking skills while performing efficient work.

Store Associate

CVS
12.2020 - 08.2021
  • Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 5% increase in sales
  • Implemented loss prevention strategies to reduce incidents of theft and shoplifting
  • Managed daily operations such as cashiering, stocking, and merchandising to ensure smooth store operations
  • Negotiated successful outcomes to customer disputes and complaints, resulting in customer satisfaction.

Cashier / Server

7 Star Kabob
07.2017 - 04.2020
  • Followed food safety protocols to ensure the quality of products and customer health
  • Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
  • Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
  • Performed cashier duties in a high-volume retail environment, processing a minimum of 50 transactions per shift.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Mathematics

Saddleback College
Mission Viejo, CA
05-2027

High School Diploma -

El Toro High School
Lake Forest, CA
06.2019

Skills

  • Bilingual
  • Communication
  • Creativity
  • Detail Oriented
  • Multitasking
  • Organized
  • Problem Solving
  • Self Motivating

Timeline

Nanny

Davis Family
10.2021 - Current

Store Associate

CVS
12.2020 - 08.2021

Cashier / Server

7 Star Kabob
07.2017 - 04.2020

Mathematics

Saddleback College

High School Diploma -

El Toro High School

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Zahra Niknamamini