Zahra Parak
Cypress,TX
Summary
Detail-oriented customer service professional with experience in client relations, administrative support, and community-focused initiatives. Skilled in providing excellent service across multiple communication channels while maintaining accurate records in both educational and retail settings. Proven ability to coordinate volunteer activities, support community programs, and enhance service delivery through effective teamwork and strong interpersonal skills. Known for adaptability, fostering positive outcomes, and building strong community relations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clerk and Teacher
KinderCare, Knowledge Beginning Daycare
01.2018 - 10.2019
- Maintained detailed client records and performed data entry with 99% accuracy using Microsoft Excel
- Managed comprehensive administrative tasks including documentation, report generation, and supply inventory
- Developed and maintained strong relationships with students, parents, and colleagues through effective communication
- Supported new employee onboarding while managing daily classroom operations and behavior management
- Demonstrated exceptional multitasking abilities by successfully managing multiple priorities and administrative duties
- Established and maintained confidential client data management systems while ensuring data accuracy
Cashier
Walmart
01.2014 - 03.2014
- Processed customer transactions with 100% accuracy using POS system while maintaining detailed financial records
- Resolved customer complaints and inquiries professionally through multiple communication channels, enhancing customer loyalty
- Demonstrated flexibility by working additional shifts and adapting schedule to meet business needs
- Managed sensitive customer information updates within authorized parameters while maintaining confidentiality
- Collaborated effectively with supervisors to resolve complex customer service issues
Education
High School Diploma -
Eesar
01-2004
Skills
- MS Office Suite
- Data Entry
- Customer Service
- Record Keeping
- Database Management
- POS Systems
- Administrative Support
- Documentation
- Google Workspace
- Financial Transactions
Hard Skills
Soft Skills
- Positive attitude
- Communication
- Time Management
- Multitasking
- Attention to Detail
- Problem Solving
- Team Collaboration
- Adaptability
- Confidentiality
- Organization
- Client Relations
Certification
- UX Design
- Child Development Associate (CDA) Certificate
Timeline
Clerk and Teacher
KinderCare, Knowledge Beginning Daycare
01.2018 - 10.2019
Cashier
Walmart
01.2014 - 03.2014
- UX Design
- Child Development Associate (CDA) Certificate
High School Diploma -
Eesar
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