Zahra Valencia
Orlando
Summary
Hard working team member who ensures hospitality, professionalism and communication.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House Employee
Sus Hi Eatstation
2023.11 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Front of House Employee
Chick-Fil-A Restaurant
2023.03 - 2023.05
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Volunteer
Orlando Science Elementary School
2022.02 - 2022.05
- Supported student learning objectives through personalized and small group assistance.
- Graded assignments and reported individual progress to teacher.
- Reviewed lesson material with students individually or in small groups.
Education
Associate of Arts - Marketing
Valencia College
Orlando, FL12.2024
High School Diploma -
Orlando Science High School
2600 Technology Dr Orlando, FL 3280405.2024
Skills
- Strong Work Ethic
- Team player attitude
- Positive demeanor
- Phone Etiquette
- Fast Learner
- Teamwork and Collaboration
- Friendly and Professional
Certification
- Technical Certificate from Valencia College in Operations Support and Services
- Technical Certificate from Valencia College in Business Specialist
Languages
Spanish
Limited Working
Timeline
Front of House Employee
Sus Hi Eatstation
2023.11 - Current
Front of House Employee
Chick-Fil-A Restaurant
2023.03 - 2023.05
Volunteer
Orlando Science Elementary School
2022.02 - 2022.05
Associate of Arts - Marketing
Valencia College
High School Diploma -
Orlando Science High School
- Technical Certificate from Valencia College in Operations Support and Services
- Technical Certificate from Valencia College in Business Specialist
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