Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ZAHRAA ALGARAWI

San Antonio

Summary

Dynamic Clinical Laboratory Assistant with Methodist Healthcare, skilled in specimen collection and documentation management. Proven ability to enhance patient care through effective communication and adherence to HIPAA regulations. Proficient in venipuncture, signed off on children venipuncture. excellent in infection control, consistently ensuring safety and compliance while training new staff on best practices.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Clinical Laboratory Assistant

Methodist Healthcare
San Antonio
01.2025 - Current
  • Verified patient information prior to specimen collection.
  • Collected blood samples from patients using aseptic techniques.
  • Maintained accurate patient records and sample documentation.
  • Communicated effectively with patients to ease anxiety during procedures.
  • Ensured compliance with safety protocols and infection control measures.
  • Trained new staff on proper blood collection procedures and protocols.
  • Adhered to HIPAA guidelines regarding patient privacy.

Agency Certified Nursing Assistant

Shiftkey Agency
11.2022 - 08.2025
  • Taking vital signs
  • Turning or repositioning residents who are bedridden
  • Answering resident calls and helping residents with their needs
  • Monitoring and reporting any behavior, health, or vital statistic changes
  • Assisting patients in mobility
  • Offering compassion to patients and loved ones
  • Traveling to multiple locations (for positions that require travel)
  • Ability to care for multiple patients at once.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.

Certified Nursing Assistant

Morningside Manor
06.2022 - 02.2023
  • Answered signal lights, bells or intercom systems to determine resident needs
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation
  • Used mobility devices to transport patients
  • Observed and reported unusual symptoms and changes to charge nurse
  • Documented activities and recorded information in the EMR system
  • Supported non-ambulatory residents in a range of motion exercises
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.

Medical Scribe

Provider Choice Scribe Services
01.2021 - 01.2022
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts
  • Evaluated charts, documents and orders and made timely corrections
  • Reviewed account information to confirm patient and insurance information is accurate and complete
  • Used medical record software every day and developed advanced skills
  • Recorded, stored and reported medical coding information to create statistics of healthcare encounters
  • Prepared paperwork for admittance and discharges to coordinate smooth patient movements
  • Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules
  • Interpreted medical terminology and pharmacological information to translate information into coding system
  • Documented and initiated tests, scan and other orders.

Emergency Medical Technician

Prestige ER
01.2020 - 10.2021
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.

Medical Receptionist

Provider Choice Scribe Services
01.2020 - 09.2021
  • Entered insurance, demographics and health history into the patient database
  • Checked patients in and out for appointments and collected co-payments
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
  • Processed patient payments and scanned identification and insurance cards
  • Organized paperwork such as charts and reports for office and patient needs.
  • Answered multi-line phone systems and directed callers to requested personnel and departments
  • Delivered high-quality administrative and customer service to sustain patient and work flows
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants
  • Gathered, transcribed and typed medical information into charts
  • Straightened up the waiting room to maintain neat and organized space.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Education

Associate of Science - Respiratory Therapy Technology

St Philips
San Antonio, TX
05-2027

Certificate - Dental Assisting

UTSA
San Antonio, TX
06-2024

Certificate - Phlebotomy

Phlebotomy Training Specialists
San Antonio, TX
10.2023

Certificate in Nursing Assistance -

Savant Achievement Center
San Antonio, TX
05.2022

High School Diploma -

Churchill High School
San Antonio, TX
05.2021

Skills

  • Instrument preparation
  • Chairside assistance
  • Strong writing and verbal skills
  • Exam room setups
  • First aid training
  • CPR and AED certification
  • Documentation management
  • HIPAA
  • Infection control
  • Sample and specimen collection
  • Venipuncture

Certification

  • PT - Phlebotomy Technician
  • RDA - Registered Dental Assistant
  • CPCT/A - Patient Care Technician/Assistant
  • CNA - Certified Nursing Assistant

Languages

Fluent in both Arabic And English

Timeline

Clinical Laboratory Assistant

Methodist Healthcare
01.2025 - Current

Agency Certified Nursing Assistant

Shiftkey Agency
11.2022 - 08.2025

Certified Nursing Assistant

Morningside Manor
06.2022 - 02.2023

Medical Scribe

Provider Choice Scribe Services
01.2021 - 01.2022

Emergency Medical Technician

Prestige ER
01.2020 - 10.2021

Medical Receptionist

Provider Choice Scribe Services
01.2020 - 09.2021

Associate of Science - Respiratory Therapy Technology

St Philips

Certificate - Dental Assisting

UTSA

Certificate - Phlebotomy

Phlebotomy Training Specialists

Certificate in Nursing Assistance -

Savant Achievement Center

High School Diploma -

Churchill High School

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