Summary
Overview
Work History
Education
Skills
Timeline
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Zahraa Farhat

@secrethairbar

Summary

Passionate and driven current student at Douglas J Aveda in Royal Oak. Strong eye for detail while putting my all into each task. Experienced in providing high end customer service & time management. Enthusiastic to serve clients and learn new techniques.

Overview

1
1
year of professional experience

Work History

Hairstylist's Assistant

Purebana
06.2023 - 12.2023
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.

Guest Service Representative

European Wax Center
08.2023 - 12.2023
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk.
  • Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Welcomed guests on arrival, displaying professional and friendly approach.

Education

Cosmetology - Cosmetology

Douglas J Aveda
Royal Oak, MI
01.2024

Skills

  • Team collaboration
  • Aveda Color Cutting techniques
  • Solo Team work
  • Customer service
  • Natural Hair Care
  • Scalp Treatment

Timeline

Guest Service Representative

European Wax Center
08.2023 - 12.2023

Hairstylist's Assistant

Purebana
06.2023 - 12.2023

Cosmetology - Cosmetology

Douglas J Aveda

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Zahraa Farhat