ZAHRIA COUSIN
Charlotte,NC
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Proactive and caring worker with 3 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
5
5
years of professional experience
Work History
Pre-Kindergarten Teacher
KinderCare Learning Center
01.2023 - 07.2023
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Fostered reasoning and problem solving through active exploration games and activities.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Allowed for ample outdoor discovery time in schedule each day.
Supervisor
Lifetime Fitness
01.2022 - 01.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Day Care Teacher
Burbee Early Childcare and Education Center
01.2022 - 01.2023
- Planned group work to encourage children to acknowledge and retain the school curriculum
- Maintained and organized files and documentation of the curriculum based on Day Care policies and standards
- Provided optimal instruction and academic support to students
- Created and implemented lesson plans based on child-led interests and curiosities
- Followed school policies and regulations regarding safety at all times
- Encouraged student engagement and meaningful class discussions
Swim Instructor
Lifetime Fitness
01.2020 - 01.2022
- Created activities and teaching material that helped children feel comfortable in the water
- Led several swim instructions classes for adults and children
- Coordinated and scheduled private swim lessons for varying age groups
- Participated in training classes and swim-instructed workshops
Lifeguard
Lifetime Fitness
01.2019 - 01.2020
- Enforced security measures to ensure safety around the pool area
- Educated Parents and children on water safety techniques
- Attended monthly staff meetings and lifeguard training
- Worked in harmony with fellow co-guards to ensure alignment of daily practices, procedures, and instructions
Education
Diploma -
Audrey Kell High School
2021
Skills
- Articulate Communication
- Client Correspondence
- Customer Service Process Improvement
- Customer Care
- Organization and Time Management
Additional Information
- AWARDS , Three-Year Letter Winner – Woman’s Track and Field 2018-2020 2020 North Carolina State Qualifier – Triple Jumper 2020
Timeline
Pre-Kindergarten Teacher
KinderCare Learning Center
01.2023 - 07.2023
Supervisor
Lifetime Fitness
01.2022 - 01.2023
Day Care Teacher
Burbee Early Childcare and Education Center
01.2022 - 01.2023
Swim Instructor
Lifetime Fitness
01.2020 - 01.2022
Lifeguard
Lifetime Fitness
01.2019 - 01.2020
Diploma -
Audrey Kell High School
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