Zahria Stevens
SPARTANBURG,SC
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Corporate Cafe Food Service Worker
Dennys Corp
Spartanburg, South Carolina
12.2024 - Current
- Serve meals to customers in a friendly and courteous manner.
- Perform opening and closing duties as assigned by management.
- Monitor inventory to keep adequate stock of food items and supplies.
- Package and bagged cooked food and prepared items.
- Maintain professional demeanor during interactions with customers and co-workers.
- Assemble and served meals according to specific guest requirements.
- Maintain high standards of customer service during high-volume work shifts and fast-paced operations.
- Wash, peel and cut fruits and vegetables to prepare for cooking or serving.
- Utilized point-of-sale systems for taking orders from customers.
- Stock supplies such as food, dishes, utensils, and cleaning materials.
- Refill condiments, napkins and server workstations.
- Operate dishwashing machines safely and efficiently.
- Perform variety of duties related to food service.
Food Service Worker
Chartwells Schools Dining Services
Spartanburg, South Carolina
08.2023 - 11.2024
- Chopped ingredients and prepped food items ahead of lunchtime and dinner service periods.
- Collaborated with team to deliver timely service of items.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Maintained professional demeanor during interactions with customers and co-workers.
- Assisted in the preparation of food items according to recipes and instructions.
- Maintained cleanliness standards for all service areas including kitchen and storage areas.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
Verification Specialist
SJV Data Solutions
Spartanburg, SC
09.2021 - 10.2022
- Made multiple calls throughout the day to verify employment, academic history, rental history and obtain references
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Quickly learned new skills and apply them to daily tasks, improving efficiency and productivity.
- Carry out day-day-day duties accurately and efficiently.
- Developed and maintain courteous and effective working relationships.
- Resolved conflicts and negotiate mutually beneficial agreements between parties.
- Remained focused for lengthy periods to accurately perform work with adequate speed.
- Maintained database by entering new and updated customer and account information.
After School Counselor
Spartanburg School District 6
Spartanburg, SC
11.2018 - 03.2020
- Active and empathetic listening to maintain clear and effective communication with students
- Adhered to company procedures to maintain a safe and productive environment
- Prioritizing tasks to maintain organization and meet deadlines in a fast-paced environment
- Complaint resolution to resolve escalated situations between students
Food Service Worker
Chartwells Schools Dining Services
Spartanburg, SC
11.2016 - 10.2018
- Worked independently while multitasking to maintain a clean and orderly environment
- Maintained service quality by attention to detail
- Collaborate with coworkers and upper management to meet quality and safety standards
- Fast-paced environment that involved prioritizing tasks to ensure customer satisfaction
Education
High School Diploma -
New System School
Lexington SC05.2014
Skills
- Outbound call volume
- Develop rapport
- Crisis Intervention
- Student Records Maintenance
- Classroom Observation
- Conflict Management Education
- Public Speaking
- Food Service
- Tutoring
- Experience Working With Students
- Classroom Management
- Childcare
- Windows
- Social media management
- Writing Skills
- Typing - 33 WPM
- Food assembly
- Order review
- Working with diverse people
- Food quality assessment
- Menu item pricing
- Food storage
- Food service sales techniques
- Verbal and written communication
- Strong communication skills
- Team oriented
- Fast-paced environment
Certification
I received a certificate in an Introduction to Web Development
https://coursera.org/share/f71f59de561ecfddfc23e58f744900e7
Timeline
Corporate Cafe Food Service Worker
Dennys Corp
12.2024 - Current
Food Service Worker
Chartwells Schools Dining Services
08.2023 - 11.2024
Verification Specialist
SJV Data Solutions
09.2021 - 10.2022
After School Counselor
Spartanburg School District 6
11.2018 - 03.2020
Food Service Worker
Chartwells Schools Dining Services
11.2016 - 10.2018
High School Diploma -
New System School