Zahriah Good
Daytona Beach,FL
Summary
Reliable customer service executive who is used to building lasting client relationships. Seeking the opportunity to boost a company's success through attention to detail and the drive for excellence.
Overview
3
3
years of professional experience
Work History
Cashier
Goodwill Industries of Central Florida
Holly Hill, FL
05.2024 - Current
- Greeted customers and answered their questions about the store's products and services.
- Operated cash register efficiently and accurately, and processed cash, credit card, gift card, or vouchers.
- Counted money in the cash drawer at the beginning of the shift to ensure that amounts were correct and had sufficient change.
- Answered customer inquiries regarding store policies and procedures.
Team Leader
Planet Smoothie
Daytona Beach, FL
03.2022 - 05.2024
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem-solving and conflict resolution among team members.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Resolved customer complaints effectively while maintaining a high level of customer service.
Sales Associate
Bath & Body Works
Daytona Beach, FL
06.2021 - 04.2022
- Assisted customers with product selection.
- Provided accurate information about products, prices, and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed.
Education
High School Diploma -
Atlantic High School
Port Orange, FL06-2021
Skills
- Product Recommendations
- Customer Service
- Cash Handling
- Loyalty Program Promotion
- Issue Resolution
- Complex Problem-Solving
Timeline
Cashier
Goodwill Industries of Central Florida
05.2024 - Current
Team Leader
Planet Smoothie
03.2022 - 05.2024
Sales Associate
Bath & Body Works
06.2021 - 04.2022
High School Diploma -
Atlantic High School
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