Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zaid Hassan

Houston,TX

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

11
11
years of professional experience

Work History

Client Specialist

Champions marketing
Houston, TX
11.2023 - Current
  • Provided customer service to clients by responding to inquiries, resolving issues, and providing support.
  • Processed client orders accurately and efficiently.
  • Maintained accurate records of client interactions and transactions.
  • Utilized multiple software systems to manage client accounts.
  • Developed effective relationships with clients through proactive communication.
  • Prioritized tasks based on urgency and importance when servicing multiple customers simultaneously.
  • Generated invoices for all completed work on behalf of clients according to company policy.
  • Performed administrative duties such as filing paperwork, creating documents, and scheduling appointments.
  • Participated in team meetings to understand goals and establish necessary process improvements.
  • Effectively communicated with coworkers to maintain professional and customer oriented atmosphere.

Store Associate

Md GADGETS
Houston, TX
10.2023 - 11.2023
  • Assisted customers with product selection, pricing and availability.
  • Provided cash register operations and handled customer payments.
  • Stocked shelves with merchandise and maintained inventory levels.
  • Organized store displays to ensure maximum visibility of products.
  • Ensured the cleanliness and tidiness of the store.
  • Addressed customer complaints in a professional manner.
  • Operated scanning equipment for price checks and stock replenishment.
  • Assisted with loading and unloading deliveries from vendors.
  • Processed returns and exchanges according to company policy.
  • Performed daily opening and closing procedures for store operation.
  • Answered incoming calls regarding product inquiries or orders.
  • Demonstrated excellent customer service skills at all times.

Self Employed

5 T Zaid Enterprises
Karachi, Pakistan
02.2017 - 07.2023
  • Developed and maintained supplier relationships to ensure timely delivery of goods.
  • Created and implemented strategies to reduce supply chain costs.
  • Monitored inventory levels, identified discrepancies, and adjusted accordingly.
  • Coordinated with internal departments to ensure product availability and quality standards were met.
  • Negotiated contracts with suppliers for cost savings initiatives.
  • Researched new vendors and collaborated with existing vendors regarding pricing models and services offered.
  • Collaborated with logistics team members to coordinate transportation of raw materials and finished products.
  • Assisted in resolving customer service issues related to deliveries or product quality concerns.

Project Coordinator

Impact Activation
Karachi, Pakistan
01.2013 - 01.2017
  • Coordinated project activities and monitored progress to ensure timely completion of tasks.
  • Worked closely with senior managers to ensure that all projects were completed according to schedule.

Education

Certification CompTia A+ - Information Technology

HCC
Houston, TX
02-2024

MBA - Marketing

Iqra University
Karachi
12.2017

Bachelor in Commerce - Commerce

University of Sindh
Pakistan
01.2015

Skills

  • Honest and Dependable
  • Staff Support
  • Decision-Making
  • Friendly and Helpful

Timeline

Client Specialist

Champions marketing
11.2023 - Current

Store Associate

Md GADGETS
10.2023 - 11.2023

Self Employed

5 T Zaid Enterprises
02.2017 - 07.2023

Project Coordinator

Impact Activation
01.2013 - 01.2017

Certification CompTia A+ - Information Technology

HCC

MBA - Marketing

Iqra University

Bachelor in Commerce - Commerce

University of Sindh

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Zaid Hassan