Summary
Overview
Work History
Education
Skills
Phone - Number
Languages
Timeline
Generic

Zaida Brioso

Whittier,CA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in both the retail and customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

15
15
years of professional experience

Work History

Front Crew

Ono Hawaiin Barbque
08.2023 - Current
  • Provide a clean, friendly and inviting experience to customers, manage inventory, manage day to day store presentation, and support customers with transactions.
  • Collaborated with 10 or more fellow crew members to ensure seamless coordination between the front counter and kitchen operations.
  • Maintained high standards of food safety and cleanliness, ensuring compliance with company policies and local regulations.

Customer Service Host | Sales Associate | Cashier

Walmart
08.2014 - 10.2022
  • Provided an inviting and catered experience to customers, managed dressing rooms, organized and stocked inventory, supported multi-department customer calls, and helped customers with transactions
  • - Awarded for assisting Loss Prevention (Asset Protection) department in identifying a theft in progress and preventing the theft from occurring. Contributed to improving shrink by 10%.
  • Enhanced customer satisfaction by efficiently addressing and resolving concerns in a timely manner.

Fitting Room Associate

Marshall’s
02.2010 - 03.2015
  • Organized and cleaned fitting rooms, catered to customer needs and assisted with inventory counts
  • Maintained excellent cleanliness and customer service.
  • Contributed to a 9% decrease of store theft by following preventive procedures and communicating with loss prevention.

Sales Associate

See’s Candies
12.2010 - 02.2013
  • Catered to customers on item requests, neatly packaged 30 or more items during transactions. Organized and stocked inventory, and processed transactions.

Education

Medical Assistant | X-Ray Technician | Phlebotomy -

BRYMAN COLLEGE
Whittier, CA
05.2003

Skills

  • Bi-lingual: Fluent in both English & Spanish
  • Proficient with computers
  • Excellent customer service
  • Ability to connect with customers to provide a warm and personalized experience
  • Diverse in ability to work on teams and individually
  • Attributes: Detail Oriented, Loyal, Honest and Hard Working

Phone - Number

562-399-1147

Languages

Spanish
Native or Bilingual

Timeline

Front Crew

Ono Hawaiin Barbque
08.2023 - Current

Customer Service Host | Sales Associate | Cashier

Walmart
08.2014 - 10.2022

Sales Associate

See’s Candies
12.2010 - 02.2013

Fitting Room Associate

Marshall’s
02.2010 - 03.2015

Medical Assistant | X-Ray Technician | Phlebotomy -

BRYMAN COLLEGE

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Zaida Brioso