Summary
Overview
Work History
Education
Skills
Volunteer Experience
Additional Work Experience
Websites
Timeline
Generic

Zaida Ma'at

Durham,NC

Summary

A passionate and driven Honors Biology student at North Carolina Agricultural and Technical State University, with a history of community service, strong organizational skills, and practical lab experience. Devoted to bringing back to our community, and conducting research in the fields of psychology and neuroscience. Looking for research and/or internship opportunities in the fields of biology, psychology, neuroscience, or healthcare, in order to obtain practical experience and contribute to meaningful projects.

Overview

3
3
years of professional experience

Work History

Library Page

Durham County Government
Durham, NC
05.2024 - 07.2025
  • Shelved and sorted books, managed circulation and inventory holds
  • Assisted staff and patrons, demonstrating excellent customer service and reliability
  • Assisted patrons with locating items in the stacks and on the shelves.
  • Participated in training sessions related to library policies and procedures.
  • Attended meetings with supervisors to discuss operational issues or concerns.
  • Worked closely with other staff members to promote customer service excellence.
  • Performed regular shelf reading duties to ensure accuracy of call numbers on shelves.
  • Completed daily reports detailing all activities performed during shift.
  • Organized book carts, maintained collections, and re-shelved books.
  • Inspected returned items for damage or missing parts before checking them back in.

Barista

Starbucks
Durham, NC
12.2022 - 06.2023
  • Delivered excellent customer service in a fast-paced environment
  • Memorized custom drink orders and maintained quality standards.
  • Supported team goals through communication and adaptability.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Education

Bachelor of Science - Biology

North Carolina A&T State University
Greensboro, NC
05-2029

High School Diploma -

JD Clement Early College High School
Durham, NC
05.2025

Skills

  • Laboratory Techniques
  • Customer service and communication
  • Time Management & Multitasking
  • Microsoft Office & Google Suite
  • Social Media Management
  • Environmental & Community Engagement
  • Team collaboration
  • Research skills
  • Written and oral communication
  • Critical thinking
  • Data collection and analysis
  • Research methodologies

Volunteer Experience

  • Food Bank Volunteer, Durham, NC, 01/22, Present, Packaged and distributed meals to families in need, Collaborated with volunteers to ensure efficient service delivery
  • Community Clean-Up Volunteer, Durham, NC, Various Dates, Picked up and sorted trash in local parks and roadside areas, Promoted environmental stewardship and public health awareness
  • Library Volunteer, Durham Public Library, Durham, NC, 01/21, 12/21, Assisted with shelving, organizing, and maintaining materials, Helped children and parents during events and reading programs

Additional Work Experience

  • Barista, Starbucks, Durham, NC, 12/22, Present, Delivered excellent customer service in a fast-paced environment, Memorized custom drink orders and maintained quality standards, Supported team goals through communication and adaptability
  • Social Media Manager, James Wealth Financial, Durham, NC, 01/21, 06/21, Managed content creation, engagement, and analytics for business accounts, Improved brand visibility and audience interaction
  • Dance Teacher's Assistant, Empower Dance Studio, Durham, NC, 01/21, 06/21, Supported instructors during youth dance classes, Encouraged student participation and helped maintain a safe learning environment
  • Babysitter, Private Family, Durham, NC, 01/18, Present, Provided dependable childcare with a focus on learning and positive behavior, Communicated with parents and supported child development

Timeline

Library Page

Durham County Government
05.2024 - 07.2025

Barista

Starbucks
12.2022 - 06.2023

Bachelor of Science - Biology

North Carolina A&T State University

High School Diploma -

JD Clement Early College High School