Zaidoon Alani
Richmond,TX
Summary
CCNP-certified WAN Engineer with over 10 years of progressive experience across network design, deployment, and project leadership. Proven expertise in Cisco routing, switching, and SD-WAN technologies, with a strong record of advancing from field technician to project lead. Skilled in multi-site WAN optimization, troubleshooting, and managing cross-functional network teams to deliver enterprise-grade connectivity solutions.
Results-driven project management professional with strong focus on team collaboration and delivering impactful outcomes. Adept at coordinating complex projects, ensuring timely completion, and adapting to changing requirements. Proven skills in leadership, strategic planning, and stakeholder communication. Known for reliability and flexibility in dynamic environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Project Lead (Networking)
Prime Systems Inc.
01.2024 - Current
- Lead multi-campus WAN and LAN deployment projects ensuring scalability and reliability.
- Manage routing configuration, VPN testing, and QoS optimization across enterprise networks.
- Coordinate with ISPs and vendors for circuit provisioning and network performance tuning.
Project Manager (Networking)
Netsync Network Solutions
01.2022 - 01.2024
- Oversaw end-to-end network deployment and upgrade projects across education environments.
- Directed cross-functional teams implementing Cisco SD-WAN, switches, and access points.
- Ensured network compliance, performance validation, and documentation consistency.
Network Supervisor
Netsync Network Solutions
01.2020 - 01.2022
- Supervised WAN refresh and routing upgrade projects for large-scale district networks.
- Provided Tier 3 escalation support for WAN connectivity and routing protocol optimization.
- Reduced downtime by 20% through proactive network monitoring and configuration improvements.
Network Engineer
Netsync Network Solutions
01.2016 - 01.2020
- Configured Cisco routers, switches, and VLANs supporting MPLS and VPN environments.
- Implemented OSPF, EIGRP, and BGP routing across multi-site topologies.
- Collaborated with senior engineers on WAN migrations and SD-WAN integration.
Network Technician
Netsync Network Solutions
01.2014 - 01.2016
- Installed and maintained network hardware, cabling, and basic router configurations.
- Supported field engineers with switch setup, connectivity testing, and site surveys.
- Contributed to statewide network deployments ensuring timely and quality installations.
Technical Support Assistant
360 Financial Inc
01.2008 - 01.2010
- Provided technical support to clients, resolving issues with financial software applications.
- Assisted in troubleshooting hardware and network connectivity problems for end-users.
- Implemented system updates and patches, ensuring security compliance and functionality.
- Developed user manuals and documentation to enhance customer understanding of products.
- Collaborated with cross-functional teams to identify and address recurring technical issues.
Education
Master of Science - Information And Communication Technology
IIUM
Kuala Lumper Malaysia 01-2011
Bachelor of Science - Computer Science
Baghdad University
Baghdad , Iraq04-2002
Skills
- WAN/LAN Design & Implementation
- Cisco Routing & Switching
- MPLS / VPN
- BGP / OSPF / EIGRP
- Network Security (ACLs, Firewalls, VPNs)
- Network Monitoring (SolarWinds, Meraki Dashboard)
- Project Leadership
- Vendor & Client Coordination
Certification
- Cisco Certified Network Professional (CCNP, 2025)
- Cisco Customer Success Manager (DTCSM, 2023)
- PMP (Project Management Professional)
- Generative AI Overview for PMs – PMI Certificate
- Ethical Hacker – Cisco Networking Academy
- Data Landscape of Generative AI for PMs – PMI Certificate
Languages
Arabic
Native or Bilingual
English
Full Professional
Malay
Limited Working
Timeline
Project Lead (Networking)
Prime Systems Inc.
01.2024 - Current
Project Manager (Networking)
Netsync Network Solutions
01.2022 - 01.2024
Network Supervisor
Netsync Network Solutions
01.2020 - 01.2022
Network Engineer
Netsync Network Solutions
01.2016 - 01.2020
Network Technician
Netsync Network Solutions
01.2014 - 01.2016
Technical Support Assistant
360 Financial Inc
01.2008 - 01.2010
Master of Science - Information And Communication Technology
IIUM
Bachelor of Science - Computer Science
Baghdad University