Zailey Garcia
Fresno
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Nike
02.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Hostess
Sabor Cocina Bar & Grill
02.2023 - 02.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier
Wayback Burger
10.2022 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Central East High School
Fresno, CA06.2022
Skills
Customer Service
Teamwork
Problem-Solving
Teamwork and Collaboration
Customer Engagement
Cash Register Operation
Timeline
Retail Sales Associate
Nike
02.2024 - Current
Hostess
Sabor Cocina Bar & Grill
02.2023 - 02.2024
Cashier
Wayback Burger
10.2022 - 10.2023
High School Diploma -
Central East High School
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