Experienced HVAC technician specializing in system diagnostics and repairs. Committed to providing exceptional service that drives customer satisfaction and loyalty. Adept at working in dynamic settings to support organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Baltimore Comedy Factory
Baltimore
10.2021 - Current
Managed multiple tables simultaneously, ensuring accurate food and beverage orders under pressure
Provided attentive, high-quality table service in fast-paced entertainment venue, enhancing guest satisfaction
Established rapport with guests to encourage repeat business and elevate dining experiences
Electronics Technician
Internship
Baltimore
07.2025 - 01.2026
Diagnosed and repaired electronic control systems to ensure optimal functionality.
Installed electrical components and communication equipment to support operations.
Tested circuits using oscilloscopes, multimeters, and specialized diagnostic tools for accuracy.
Maintained compliance with electrical and safety codes throughout all processes.
Sales Associate
Foot Locker
Columbia
10.2021 - 01.2023
Drove sales by engaging customers on the floor, offering tailored product recommendations, and closing transactions
Operated POS systems, handled cash and card transactions, and processed returns accurately to ensure seamless customer experience
Maintained floor presentation and restocked merchandise to enhance product visibility and attract customer interest
Resolved customer concerns and communicated store policies professionally to foster positive customer relationships
Package Handler / Unloader
FedEx Ground
High Point
02.2018 - 08.2019
Unloaded high-volume delivery trucks within strict time windows, ensuring adherence to on-time shipment targets
Scanned, sorted, and staged packages by route to facilitate accurate last-mile delivery
Education
Associate Degree in Nursing - Engineering
Baltimore City Community College
Baltimore, MD
06-2025
Diploma - Air Conditioning, Refrigeration & Heating Technology (HVAC)
Lincoln Technical Institute
Columbia, MD
10-2024
Skills
Soldering and brazing
Swaging and flaring
Refrigerant handling
Meter reading
Hand and power tools
Safety practices
Customer service
Communication skills
Team collaboration
Certification
HVAC Apprenticeship License, Maryland
Timeline
Electronics Technician
Internship
07.2025 - 01.2026
Server
Baltimore Comedy Factory
10.2021 - Current
Sales Associate
Foot Locker
10.2021 - 01.2023
Package Handler / Unloader
FedEx Ground
02.2018 - 08.2019
Associate Degree in Nursing - Engineering
Baltimore City Community College
Diploma - Air Conditioning, Refrigeration & Heating Technology (HVAC)