Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Zain Akbar

Tiverton,RI

Summary

Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings. Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreen's Pharmacy
Tiverton, RI
07.2022 - Current
  • Received written prescription or refill requests, verifying information for completeness and accuracy.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Prepared and processed medical insurance claim forms and records.
  • Collaborated with other healthcare professionals to ensure optimal patient care.
  • Provided education materials about medications to patients upon request.
  • Implemented and followed pharmacy protocols for medication disposal and waste management.
  • Managed filing of prescriptions, both electronically and manually.
  • Assisted pharmacists in filling prescription orders accurately and efficiently.
  • Maintained proper storage and security conditions for drugs.
  • Answered telephones to respond to questions or requests.
  • Monitored prescription refill requests and communicated with patients regarding their status.
  • Received payment from customers and processed credit card transactions when necessary.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Operated cash registers to accept payments from customers.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.

Sales Associate

Marshalls
Middletown, RI
01.2020 - 07.2021
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Handled returns and exchanges according to company policies.
  • Answered incoming telephone calls to provide store, products and services information.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Attended weekly team meetings to review performance goals and objectives.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Handled customer complaints in a professional manner.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Described merchandise and explained use, operation and care.
  • Assessed customer needs to provide assistance and information on product features.

Sales Associate

Gas Station
Tiverton, RI
01.2019 - 01.2020
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Answered store and merchandise questions and led customers to wanted items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Prepared merchandise for purchase or rental.
  • Tracked sales performance metrics to identify trends in market place.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Conducted inventories on a regular basis to track stock levels.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Sales Associate

Convience Store
New Bedford, MA
01.2018 - 01.2020
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Answered store and merchandise questions and led customers to wanted items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Tracked sales performance metrics to identify trends in market place.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Education

Medical Imaging - Radiology

Rhode Island College
Providence, RI
06-2026

High School Diploma -

Tiverton High School
Tiverton, RI
06-2022

Skills


  • Time management
  • Problem-solving
  • Friendly and outgoing
  • Customer service
  • Meeting deadlines
  • Pharmacy law compliance
  • Team collaboration
  • Advanced math skills
  • Drug inventory control
  • Healthcare regulations

Accomplishments

  • Deans List College

Certification

  • PTCB CERTIFIED TECH 2

Timeline

Pharmacy Technician

Walgreen's Pharmacy
07.2022 - Current

Sales Associate

Marshalls
01.2020 - 07.2021

Sales Associate

Gas Station
01.2019 - 01.2020

Sales Associate

Convience Store
01.2018 - 01.2020

Medical Imaging - Radiology

Rhode Island College

High School Diploma -

Tiverton High School

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Zain Akbar