Zain Shoaib
Mechanicsburg,PA
Summary
Hardworking Automotive Technician with 3+ years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Automotive Technician
Sunmotorcar Mercedes
03.2024 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Performed safety and emissions inspections.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
Automotive Technician
Sunmotors Cars Bmw
01.2023 - 03.2024
- Performed safety and emissions inspections.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
- Fostered positive relationships with parts suppliers, ensuring cost-effective procurement.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
Automotive Technician
Faulkner Toyota
05.2022 - 03.2023
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Education
High School Diploma -
Cumberland Valley High School
Mechanicsburg, PA05.2022
Skills
- Strong Work Ethic
- Problem-Solving
- Troubleshooting skills
- Customer Service
- Team Collaboration
- Engine Rebuilds
- Quality Assurance
- Willing to Learn
Certification
- CST - Certified Service Technician
- Pa state safety inspection license
- Pa state emissions license
- 609 AC certified
- Valid drivers license
Languages
Urdu
Native or Bilingual
Timeline
Automotive Technician
Sunmotorcar Mercedes
03.2024 - Current
Automotive Technician
Sunmotors Cars Bmw
01.2023 - 03.2024
Automotive Technician
Faulkner Toyota
05.2022 - 03.2023
High School Diploma -
Cumberland Valley High School
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