Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zain Syed

Richmond,TX

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Escape Room Game Guide

let me out escape rooms
Richmond, TX
07.2023 - Current
  • Assisted players with game objectives and strategies, providing guidance when needed.
  • Provided technical support to users on gaming platforms and troubleshot any potential issues.
  • Analyzed customer feedback to identify trends in gaming preferences among different demographics.
  • Monitored online forums and chatrooms to ensure players were following established rules and regulations.
  • Trained new staff members in the use of gaming consoles, software applications, and other equipment.
  • Performed regular maintenance tasks to keep all gaming systems running optimally at all times.
  • Responded promptly to customer queries via email, telephone, or instant messaging services.
  • Delivered exceptional customer service to guests by explaining game rules and promptly answering questions.
  • Interacted with guests to encourage play and explained rules of each game.
  • Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
  • Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.

Bakery Worker

Crumbl Cookies
Richmond, TX
02.2022 - 09.2022
  • Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.
  • Organized ingredients needed for each recipe prior to baking.
  • Kept track of inventory levels for flour, sugar and other ingredients used in bakery items.
  • Packaged freshly-baked goods into bags or boxes with pricing labels attached.
  • Stocked shelves with bakery products ensuring freshness dates were up-to-date.
  • Maintained a clean work environment throughout the day by sweeping floors, wiping down surfaces and disposing of waste materials properly.
  • Assisted customers with their orders providing advice on different types of pastries available.
  • Operated cash registers accurately when ringing up customers' purchases.
  • Monitored temperatures inside ovens during baking processes to ensure food safety regulations were met.
  • Followed health codes and regulations regarding food handling procedures.
  • Cut dough into desired shapes using cookie cutters or other specialized tools.
  • Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
  • Assisted with baking and decorating tasks as required.

Wireless Sales Associate

Wireless Max
Houston, TX
07.2021 - 11.2021
  • Assisted customers with product selection and purchase decisions by providing information on features, benefits and wireless service plans.
  • Maintained a clean, organized work environment that met company standards.
  • Greeted customers upon arrival in the store and provided assistance throughout their shopping experience.
  • Diagnosed and repaired hardware issues on various types of mobile phones, tablets, and other electronic devices.
  • Troubleshot software and hardware problems on a variety of mobile devices.
  • Maintained accurate records of all repair work completed.
  • Performed system updates and installed new software applications as needed.
  • Replaced defective components such as batteries, screens, cameras, speakers.
  • Repaired damaged housings or replaced them with new ones as necessary.
  • Followed safety protocols when handling hazardous materials such as chemicals used for cleaning purposes.
  • Cleaned and tested parts before assembling them into complete units.
  • Ensured that all tools were properly calibrated and maintained in good working condition.

Education

Currently in My Sophomore Year But Completed Highschool of Course - Animation And Arts

Houston Community College
Houston, TX

Skills

  • Customer support experience
  • Social Media Promotion
  • Conflict resolution techniques
  • Strong Work Ethic
  • Sales and Upselling
  • Age Verification
  • Customer Service
  • Team building
  • Effective Communication
  • Reliability
  • Excellent Communication
  • Team Collaboration
  • Adaptability
  • Employee Training
  • Conflict Management
  • Professional Demeanor
  • Professionalism

Timeline

Escape Room Game Guide

let me out escape rooms
07.2023 - Current

Bakery Worker

Crumbl Cookies
02.2022 - 09.2022

Wireless Sales Associate

Wireless Max
07.2021 - 11.2021

Currently in My Sophomore Year But Completed Highschool of Course - Animation And Arts

Houston Community College

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Zain Syed