Zain Vasquez
Midvale
Summary
Results-driven Sales Professional with a solid track record in increasing sales, streamlining branch operations, and enhancing customer satisfaction. Proven success in leading teams to consistently achieve goals, while maintaining a profitable and high-performing store environment.
Overview
21
21
years of professional experience
Work History
Branch Manager
Kelly Spicers
10.2019 - 12.2024
- Acquired 60+ new accounts for the business
- Increased sales by 50% over 4 years
- Cultivated lasting relationships with key customers, securing their loyalty through exceptional service
- Negotiated with sister company to obtain the best deal for the customer and business
- Personally deliver product to customers to meet their expectations and deadlines
- Attend customer events to show support and promote the Kelly Spicer's brand
- Successfully put on three open houses, resulting in the sell of equipment and product
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs
- Oversaw daily branch operations ensuring compliance with regulatory standards
Assistant Inventory Manager
Kelly Paper
09.2016 - 10.2019
- Improved inventory accuracy by conducting regular audits and implementing efficient tracking systems
- Trained new team members in best practices for inventory management, fostering a culture of continuous improvement
- Reduced stock discrepancies with diligent monitoring and prompt resolution of issues
- Ensured compliance with industry regulations and company policies regarding inventory management procedures
- Evaluated vendor performance, negotiating favorable terms for product procurement and delivery
- Implemented cost-effective strategies for inventory management, reducing overall expenditure on warehousing and transportation
- Promoted brand at industry events and through ongoing networking efforts
Customer Service Sales Representative
Kelly Paper
09.2014 - 09.2016
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services
- Increased customer satisfaction by addressing and resolving complex issues effectively
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns
Warehouse Worker
Kelly Paper
09.2003 - 09.2014
- Loaded, unloaded, and moved material to and from storage and production areas
- Consistently lifted materials weighing as much as 50 pounds
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones
- Reduced order processing times with streamlined picking, packing, and shipping procedures
Education
GED -
Ganesha High School
05-2001
Skills
- Branch operations management
- Increasing sales
- Customer service
- Customer relationships
- Team player
- Excellent time management skills
- Attention to detail
- Decision-making
- Inventory organization
Accomplishments
Received 'Store of the Year' award for five consecutive years during my time as Branch Manager at Kelly Paper. I was also Honored with the 'Manager of the Year' award in 2021.
Languages
Spanish
Native or Bilingual
Timeline
Branch Manager
Kelly Spicers
10.2019 - 12.2024
Assistant Inventory Manager
Kelly Paper
09.2016 - 10.2019
Customer Service Sales Representative
Kelly Paper
09.2014 - 09.2016
Warehouse Worker
Kelly Paper
09.2003 - 09.2014
GED -
Ganesha High School
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