ZAINAB ABDALLA
Minneapolis,MN
Summary
Detail-oriented Criminal Justice student with strong leadership abilities and a background in security management seeks to expand knowledge and experience through career opportunities leading to a private investigator role. Offering exceptional communication skills and a robust network of community resources. Proficient in handling investigative cases for companies requiring strict adherence to legal compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Uber/Lyft Independent Contract Driver
Uber And Lyft
12.2023 - Current
- Enhanced customer satisfaction by providing timely and efficient delivery services.
- Maintained vehicle safety and cleanliness, ensuring professional representation of the company at all times.
- Developed strong relationships with clients through consistent reliability and excellent communication skills.
- Adhered to local traffic laws and regulations, promoting a safe driving environment for both self and others on the road.
- Utilized comprehensive knowledge of local geography to offer alternative route suggestions during periods of heavy congestion or construction-related detours.
LOAN PROCESSOR
Western Capital, LLC
05.2022 - 12.2023
- Verify and examine information and accuracy of loan application and closing documents
- Interview loan applicants to obtain personal and financial data, and to assist in completing applications
- Conducted successful background checks on loan applicants.
- Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts
- Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators
- Submit loan applications with recommendation for underwriting approval.
- Improved loan processing efficiency by streamlining documentation and communication procedures.
Associate Field Investigator
Ethos Risk Services
05.2021 - 06.2022
- Enhanced surveillance efficiency by utilizing advanced technology and equipment in investigations.
- Streamlined case management processes for improved efficiency in handling field investigations.
- Enhanced investigation accuracy by meticulously gathering and analyzing evidence from various sources.
- Improved team collaboration with regular communication and sharing of findings during investigations.
TAX OFFICE PREPARER
Abuba Tax Services
02.2017 - 04.2021
- Locate and attach appropriate files to incoming correspondence requiring replies
- Compose, type, and distribute meeting notes, routine correspondence, and reports
- Schedule and confirm appointments for clients, customers, or supervisors.
- Streamlined the tax preparation process for clients by consistently meeting deadlines and maintaining clear communication.
- Increased efficiency with meticulous organization of client files and documents.
- Supported senior preparers in complex cases, ensuring accuracy and compliance with regulations.
LEASING AGENT
Bullinger Enterprises LLC
06.2014 - 01.2017
- Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas
- Investigate complaints, disturbances and violations and resolve problems following management rules and regulations
- Determine and certify the eligibility of prospective tenants, following government regulations
- Market vacant space to prospective tenants through leasing agents, advertising, or other methods.
- Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
Education
Bachelor of Arts - Criminal Justice
Rasmussen University
Minneapolis, MN01.2025
ASSOCIATE OF ARTS-SOCIAL SCIENCE EMPHASIS -
MSCTC
Moorhead, MN01.2022
Skills
- Analytical reasoning
- Video Recording
- Critical thinking
- Time management
- Communication skills
- Strong Work Ethic
- Clean Driving Record
- Organizational skills
- Adaptable to change
- Safe Driving Practices
- Background Checks
- Computer Proficiency
Certification
- Google Cybersecurity Professional Certificate
- Microsoft Office Specialist
References
References available upon request
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
References
References available upon request.
Timeline
Uber/Lyft Independent Contract Driver
Uber And Lyft
12.2023 - Current
LOAN PROCESSOR
Western Capital, LLC
05.2022 - 12.2023
Associate Field Investigator
Ethos Risk Services
05.2021 - 06.2022
TAX OFFICE PREPARER
Abuba Tax Services
02.2017 - 04.2021
LEASING AGENT
Bullinger Enterprises LLC
06.2014 - 01.2017
Bachelor of Arts - Criminal Justice
Rasmussen University
ASSOCIATE OF ARTS-SOCIAL SCIENCE EMPHASIS -
MSCTC
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