ZAINOB OLAGEDA ASHOGBON
Greensboro,NC
Summary
Innovative caregiver with expertise in active listening and creative problem-solving. Committed to improving the quality of life through personalized care strategies and effective communication with families and multidisciplinary teams.
Results-driven professional known for exceptional customer relationship building and effective communication. Proven ability to implement personalized care plans and collaborate with teams to enhance service quality.
Dynamic professional with a strong background in enhancing educational program offerings and fostering collaborative environments. Skilled in developing strategic partnerships and ensuring high-quality standards to achieve shared goals.
Strategic leader with deep expertise in driving business growth and fostering high-performance teams. Demonstrates strong ability to navigate complex challenges and deliver impactful results. Adept at building collaborative environments and leveraging analytical skills to meet evolving demands. Recognized for exceptional communication, leadership, and problem-solving abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Classroom/Center Resource Partner
Generational Ed
09.2023 - 2026
- Developed strategic partnerships to enhance educational program offerings and reach new audiences.
- Collaborated with colleagues and support staff to maximize team efficiency.
- Fostered collaborative work environment, encouraging cross-functional teams to achieve common goals.
- Implemented rigorous quality control measures, ensuring highest standards of learning environments.
- Cultivated strong professional network, facilitating opportunities for collaboration and growth.
- Communicated with parents to get information about the child in other to work with them to facility effective learning.
- Developed and implemented outreach strategies to engage diverse communities.
Caregiver, Special Needs
Griswold Home Cares
04.2022 - 02.2023
- Assisted individuals with daily living activities, promoting independence and well-being.
- Implemented personalized care plans, enhancing support for unique needs and preferences.
- Coordinated recreational activities to improve social interaction and cognitive skills.
- Monitored health conditions, reporting changes to healthcare professionals promptly.
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Developed strategies to manage behavioral challenges effectively, fostering positive outcomes.
Caregiver, Special Needs
Caring Hands Home Care
01.2022 - 01.2023
- Trained new caregivers on best practices and individualized care techniques.
- Maintained accurate records of client progress and communicated updates to families.
- Collaborated with multidisciplinary teams to optimize care delivery and service quality.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Offered support to assist with supervising special needs individuals in home.
Customer Service Representative
Conduit Global
09.2021 - 11.2021
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Maintained accurate records of customer interactions using CRM software.
- Conducted follow-up communications to ensure customer satisfaction and retention.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Education
Bachelor of Science - Human Resources Management
Lagos State University
Lagos, Nigeria11-2014
Skills
- Customer relationship building
- Marketing
- Performance analysis
- Active listening
- Collaboration and teamwork
- Creative and critical thinking
- Establishing effective relationships
Certification
- PAYROLL COMPUTATION AND BOOKKEEPING Training -
- TALENT ACQUISITION AND RETENTION FOR SMALL BUSINESS
Languages
YORUBA
Timeline
Classroom/Center Resource Partner
Generational Ed
09.2023 - 2026
Caregiver, Special Needs
Griswold Home Cares
04.2022 - 02.2023
Caregiver, Special Needs
Caring Hands Home Care
01.2022 - 01.2023
Customer Service Representative
Conduit Global
09.2021 - 11.2021
Bachelor of Science - Human Resources Management
Lagos State University