ZaiQuan Gaskins
Lake City,South Carolina
Summary
Detail-oriented [Type] professional reliable in completing accurate work. Careful to check and verify documentation to prevent errors and minimize rework. Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Returns Processor
QVC
Florence, SC
11.2022 - 01.2023
- Checked packaging to verify good quality, no damage and acceptable appearance.
- Inspected returned items to identify damage or defects, documenting information in database.
- Processed refunds up to specified dollar amounts according to strict company policy.
EVS Housekeeper
McLeod Regional Medical Center
Florence, SC
01.2022 - 05.2022
- Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
- Maintained floors with regular sweeping, mopping and vacuuming.
- Dusted, swept and mopped to maintain clean, safe environment for clients.
- Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
- Responded quickly to calls for spills and other potentially dangerous situations.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
Cashier And Stocker
Roses
Lake City, South Carolina
03.2020 - 11.2020
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Processed refunds for worn, damaged and broken merchandise.
Education
Lake City High School
Lake City, SCSkills
- Translation and Interpretation Services
- Call Documentation
- Data Entry
- Creative Problem Solving
- Multitasking and Prioritization
- Calm and Professional Under Pressure
- Computer Skills
- Teamwork and Collaboration
- Relationship Building
- LiveChat Messaging
Timeline
Returns Processor
QVC
11.2022 - 01.2023
EVS Housekeeper
McLeod Regional Medical Center
01.2022 - 05.2022
Cashier And Stocker
Roses
03.2020 - 11.2020
Lake City High School
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