Zaira Birch

Highly organized and results-driven operations professional with over three years of experience in client service, team leadership, and licensing operations. Proven ability to manage and coordinate team workflows, ensure high levels of accuracy, and deliver excellent client service in fast-paced environments. Experienced in multitasking, time management, and solving complex problems while maintaining a keen attention to detail. Adept at using Microsoft office tools to streamline processes and improve operational efficiency. Demonstrated ability to manage high-volume requests, train new employees, and drive continuous improvements to achieve business goals.