Adaptable Business Administration Management major. Currently attending Keiser University, with 4 years of work experience. Frequently praised as focused by my peers, I can be relied upon to help your company achieve its goals.
Overview
6
6
years of professional experience
Work History
Sales Supervisor
Stave Madden
08.2023 - Current
Enhanced team productivity by creating a supportive work environment and providing ongoing feedback.
Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Developed strong relationships with key clients, resulting in repeat business and increased revenue.
Sales Associate
J Crew Factory
11.2022 - 11.2023
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Assistant Manager
Pet Supplies Plus
11.2022 - 04.2023
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Increased sales revenues by promoting complementary products and educating customers about store promotions.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Floor Supervisor
Tommy Hilfiger
03.2021 - 11.2022
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
Lead Sales Associate
Tommy Hilfiger
11.2018 - 11.2022
Trained, coached and mentored new sales associates for maximum performance.
Provided exceptional customer service to foster client loyalty and satisfaction.
Monitored sales team performance and provided constructive feedback.
Kept detailed track of sales and customer information in company system.
Education
Bachelor of Arts - Business Administration And Management
Keiser University
Sarasota, FL
01.2025
High School Diploma -
Palmetto High School
Palmetto, FL
05.2019
Skills
Bilingual (Spanish)
Cash Handling
Managing Staff
Back office/Operations
Staff Training
Timeline
Sales Supervisor
Stave Madden
08.2023 - Current
Sales Associate
J Crew Factory
11.2022 - 11.2023
Assistant Manager
Pet Supplies Plus
11.2022 - 04.2023
Floor Supervisor
Tommy Hilfiger
03.2021 - 11.2022
Lead Sales Associate
Tommy Hilfiger
11.2018 - 11.2022
Bachelor of Arts - Business Administration And Management