Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carlos Dias

Loganville,GA

Summary

Dynamic sales professional with a proven track record at Ole Mexican Foods, adept in relationship building and sales strategy development. Bilingual communicator skilled in fostering customer loyalty and driving sales growth. Excelled in cross-selling and maintaining high customer satisfaction, contributing significantly to team goals and business expansion. Expert in sales management and customer engagement, leveraging product knowledge for enhanced sales outcomes.

Overview

24
24
years of professional experience

Work History

Salesperson/Sales Supervisor

Ole Mexican Foods
02.2007 - Current


  • Directly involved in the development and maintenance of new delivery routes
  • Managed a several routes, assuring profitability, retention of employees and customer satisfaction.
  • Collaborated with different departments within the company, including HR with recruiting and hiring new employees and transportation department with DOT compliance and fleet maintnance tasks
  • Worked to build relationships with customers and built potential for additional sales.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Enhanced product knowledge by attending training sessions and staying current with industry trends.
  • Coached new hires on sales techniques, contributing to their development as successful team members.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Informed customers of promotions to increase sales productivity and volume.
  • Built relationships with customers and community to promote long term business growth.
  • Maintained current knowledge of evolving changes in marketplace.

Sales Advisor

Simoniz Car Wash
03.2005 - 02.2007
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Sales Associate

Walmart
08.2001 - 03.2005
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Saint Joseph's High School
Hilo, HI
05-2001

Skills

  • Relationship building
  • Customer engagement
  • Bilingual (Spanish)
  • Sales strategy development
  • Active listening
  • Sales management
  • Cross-selling products and services
  • Display restocking
  • Product and service knowledge
  • Customer relationship building
  • Networking

Languages

English
Native or Bilingual
Spanish
Full Professional
Portuguese
Native or Bilingual

Timeline

Salesperson/Sales Supervisor

Ole Mexican Foods
02.2007 - Current

Sales Advisor

Simoniz Car Wash
03.2005 - 02.2007

Sales Associate

Walmart
08.2001 - 03.2005

High School Diploma -

Saint Joseph's High School

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Carlos Dias