Zairah Allmen
Sanford
Summary
Friendly and organized receptionist with experience in customer service and medical office support. Skilled in multitasking, HIPAA compliance, insurance verification, and providing excellent patient service. Seeking to contribute strong communication and administrative skills to a professional healthcare team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate
Walmart
Deltona
09.2024 - Current
- Assist customers with purchases, questions, and product information.
- Maintain an organized and efficient work environment.
- Process transactions accurately while providing friendly customer service.
- Support daily store operations to ensure a positive shopping experience.
Receptionist (PRN)
Wright Phlebotomy Solutions LLC
Orlando
05.2024 - Current
- Answer incoming calls and assist patients with questions or concerns in a professional manner.
- Manage multiple administrative tasks while maintaining accuracy and organization.
- Communicate effectively with patients of all ages and backgrounds.
- Collect and verify patient demographic, employment, and insurance information.
- Verify insurance eligibility and determine appropriate upfront collections.
- Process and maintain medical records for physicians and medical personnel.
- Handle release-of-information requests for patients, attorneys, insurance companies, and referring offices.
- Participate in departmental performance improvement initiatives.
Education
High School Diploma -
University High School
Skills
- Customer Service & Communication
- Patient Scheduling & Calendar Management
- Data Entry & Medical Record Management
- Insurance Verification & Up-Front Collections
- HIPAA Compliance
- CPR Certified
- Multitasking & Administrative Support
Certification
- HIPAA Certification
- CPR Certification
References
Available upon request
Timeline
Associate
Walmart
09.2024 - Current
Receptionist (PRN)
Wright Phlebotomy Solutions LLC
05.2024 - Current
High School Diploma -
University High School