Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Zaïrah Saint-Jean

Brockton,MA

Summary

Dynamic professional with a strong background in customer service and teamwork, honed at BSW Beauty. Proven ability to foster relationships that drive repeat business while effectively managing cash transactions. Bilingual in French and Haitian Creole, with a keen eye for sales trends and a commitment to achieving goals through problem-solving and collaboration.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Coaching Staff Member

Brockton Track Club
05.2023 - 07.2023
  • Promoted a safe playing environment by enforcing proper technique usage during practices and games, preventing injuries among athletes.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
  • Established a positive team culture by promoting sportsmanship, teamwork, and dedication to personal growth.

Sales Associate

BSW Beauty
11.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

High School Diploma -

Brockton High School
Brockton, MA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Goal oriented
  • Sales trends

Accomplishments

Varsity Track & Field ‘22-24

Varsity Cheer ‘24

National Honor Society

Dual Enrollment

Certification

Seal of Biliteracy in Haitian Creole

Community Service with Youth Sol

Languages

French
Native or Bilingual

Timeline

Sales Associate

BSW Beauty
11.2023 - Current

Coaching Staff Member

Brockton Track Club
05.2023 - 07.2023

High School Diploma -

Brockton High School

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