Zaire Kenney
Charlotte,NC
Summary
Motivated, results-driven professional with strong leadership and adaptability. Excels in team and individual roles, driving efficiency, growth, and business success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
Lowe's
Cary, NC
01.2022 - Current
- Provided exceptional customer service by assisting customers with product inquiries, locating merchandise, and processing transactions
- Demonstrate extensive product knowledge to recommend suitable products and upsell additional items, resulting in increased sales revenue
- Collaborated with team members to achieve departmental sales targets and meet customer needs effectively
Customer Experience Coordinator
Marshalls
Cary, NC
11.2022 - 11.2023
- Developed training materials for 25 new employees on the principles of exceptional customer service
- Sold over 500 credit cards
- Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their inquiries or problems
Education
Bachelor of Science in Business Administration - Marketing, Minor in Psychology
North Carolina State University
Raleigh, NC12.2025
Skills
- Excel in fast-paced dynamic environments
- Data Analysis
- Microsoft Office (Excel, Powerpoint, Word)
- Survey Development
- Customer Relationship Management
- Collaboration
- Conflict Resolution
- Team Management
Certification
- Adobe Photoshop - Learned advanced image manipulation techniques such as retouching, color correction, and compositing, enabling them to enhance and transform photographs and digital artwork.
- Adobe Illustrator - Learned to manipulate paths, shapes, and anchor points to craft intricate artwork and typography.
Awards
Dean's List (Fall 2022, Fall 2023), Certificate of Excellence for Outstanding Membership Development Award (Fall 2024), Road2Hire Scholarship Recipient (Fall 2021 - Present)
Road To Hire
- Internship
- June 2020 - Present
- A non-profit organization that aims to create economic mobility for young adults in under-resourced communities
- Have the potential to thrive in the program and provide them with the necessary resources to succeed
- Participants receive training in coding, project management, communication, and leadership skills
Timeline
Customer Experience Coordinator
Marshalls
11.2022 - 11.2023
Sales Associate
Lowe's
01.2022 - Current
Bachelor of Science in Business Administration - Marketing, Minor in Psychology
North Carolina State University