Zaivien Ojeda
Wilmington,DE
Summary
Dynamic and dedicated professional with a strong work ethic and a positive attitude, experienced in customer service at Chipotle. Proven ability to enhance customer satisfaction through effective communication and food preparation skills. Committed to maintaining high standards of cleanliness and safety, ensuring a welcoming environment for all patrons.
Overview
2
2
years of professional experience
Work History
Courtesy Clerk
09.2024 - Current
- Assisted customers with inquiries and provided product information, ensuring positive shopping experiences.
- Maintained store cleanliness and organization, contributing to a welcoming environment for shoppers.
- Collaborated with team members to address customer needs promptly and effectively.
- Adhered to safety protocols while performing duties to maintain a secure shopping environment.
- Engaged with customers through friendly interactions, enhancing overall customer satisfaction and loyalty.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Assisted customers with large purchases by carrying items to vehicles.
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Assisted elderly or disabled customers with loading groceries into vehicles upon request, demonstrating compassion and care in all interactions.
Food Preparation Worker
Chipotle
10.2023 - 01.2024
- Assisted in preparation of food items according to safety and sanitation guidelines.
- Operated kitchen equipment including mixers, slicers, and ovens efficiently.
- Maintained cleanliness of work areas and ensured proper storage of ingredients.
- Collaborated with team members to streamline food preparation processes.
- Learned proper food handling techniques to comply with health regulations.
- Adapted quickly to changing menus and customer preferences during service hours.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained organization in kitchen to keep track of multiple tasks and prepare meals correctly.
Education
High School Diploma -
ThoMa McKean High School
Wilmington, DE06-2026
Skills
- Positive attitude
- Strong work ethic
- Customer service
- Outgoing and friendly
Timeline
Courtesy Clerk
09.2024 - Current
Food Preparation Worker
Chipotle
10.2023 - 01.2024
High School Diploma -
ThoMa McKean High School