Zaiyane Nsukami
Kalamazoo,MI
Summary
Punctual and trustworthy college student with a strong background in customer service and money handling. Consistently delivers exceptional service, ensuring customer satisfaction. Proactively utilizes slow periods to stay on top of daily tasks, while actively seeking opportunities to enhance team performance, improve service, and reduce waste. Eager to learn and passionate about personal development, continuously striving to expand skills and contribute to overall team success. Soon to be pursuing a bachelor's degree, demonstrating a commitment to academic and professional growth.
Overview
3
3
years of professional experience
Work History
Bank Teller
PNC Bank/National City Bank
2022.10 - Current
- Process account transactions, including deposits, withdrawals, loan payments, and check cashing.
- Provides translation services for clients(English - French).
- Excels cross-selling bank products, meeting sales goals for account.
- Promotes tailored product benefits to enhance customer relationship and meet individual needs.
Customer Service
Walmart
2021.11 - 2022.07
- Helped customers complete purchase, locate items, and join rewards programs.
- Answered questions about the store policies and addressed customers concerns.
- Promoted customers loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash registers for cash, check, and credit card transactions with proper accuracy level.
- Helped with translation, English to French or French to English.
Education
Undergraduate - International Business
Kalamazoo Valley Community College
6767 W O Ave, Kalamazoo, MI 4900912.2024
Skills
- Sales Transactions
- Strategic Planning & Coordination
- Financial Accountability
- Multilingual Communication
Additional Information
Participated in the CNN project "My freedom day."(2020), Membre of a Christian Forum called Global Youth Leaders' Forum (GYLF). (2017-2021)
Languages
French
Full Professional
Timeline
Bank Teller
PNC Bank/National City Bank
2022.10 - Current
Customer Service
Walmart
2021.11 - 2022.07
Undergraduate - International Business
Kalamazoo Valley Community College
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