Zajjig Wilfred Bangkirig
3215 Umi St Lihue,HI
Summary
Dynamic barista trainer with leadership experience at HMS Host International, specializing in staff coaching and barista mentoring. Proven ability to enhance team performance through effective training materials and workshops. Committed to maintaining cleanliness standards and health compliance, fostering a collaborative environment that drives excellence in customer service.
Overview
3
3
years of professional experience
Work History
Starbucks Barista Trainer
HMS Host International
Lihue, HI
08.2023 - Current
- Trained new baristas in beverage preparation and customer service standards.
- Developed training materials to enhance team performance and product knowledge.
- Facilitated workshops on espresso techniques and equipment usage.
- Monitored barista performance, providing constructive feedback for improvement.
- Fostered a positive work environment that encouraged teamwork and collaboration among staff.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
Housekeeper
Marriott Vacation Club
Lihue, HI
07.2023 - 09.2026
- Cleaned and maintained guest rooms to ensure high standards of cleanliness and comfort.
- Utilized cleaning equipment and supplies effectively for optimal room presentation.
Education
High School Diploma - General Academic Strand
Northern Isbaela Academy
Calinaoan Centro, Sto. Tomas Isabela, Philippines04.2019
Skills
Leadership experience
Health and safety compliance
Cleanliness standards
Milk steaming
Barista mentoring
Staff coaching
Cash handling
Attention to detail
Opening and closing duties
Decision-making
Safe food handling practices
Timeline
Starbucks Barista Trainer
HMS Host International
08.2023 - Current
Housekeeper
Marriott Vacation Club
07.2023 - 09.2026
High School Diploma - General Academic Strand
Northern Isbaela Academy